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Critical error after update, cannot access admin area

This topic has 4 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Tiaan
    Tiaan
    Participant
    April 19, 2023 at 08:25

    Good day, site is giving issues after the lates update.

    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    When I disable the theme everuthing works well, so the problem must be with the latest update.

    Please, contact administrator
    for this information.
    #353707 Copied Theme version: 9.1.1
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 08:33

    Hello, Tiaan,

    Thank you for getting in touch with us.

    We’ve uploaded the fix via FTP on your site.

    If any further assistance is needed, please provide wp-admin access also.

    Kind Regards,
    8theme team

    #353709 Copied
    Avatar: Tiaan
    Tiaan
    Participant
    April 19, 2023 at 08:44

    I just checked the admin area still have the same issue.

    Please contact administrator
    for this information.
    #353717 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 19, 2023 at 08:50

    Hello, Tiaan,

    Provide us with your access to the admin area via the Private Content here.

    Kind Regards,
    8theme team

    #353718 Copied

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