Return to previous page

Topic: Edit page with Elementor is not loading and working

Nnamdi O.

Participant

April 18, 2023 7:38 am

Hello,

I am still having issues with ediiting my pages with Elementor. It is not loading – https://prnt.sc/7OFePrMin6vl

Please I need this to be resolved so I can be able to edit my website pages. Urgent support needed!

Thank you
Site URL: hidden
Theme version: 0.0.1
WooCommerce version: 7.5.1

Content is visible for topic creator and
support staff only.

#353537 copied to clipboard

Rose Tyler

Support staff

April 18, 2023 9:13 am

Hello, Nnamdi O.,

Thank you for contacting us and for using XStore.

Please check the private Content area

Kind Regards,
8theme team

Content is visible for topic creator and
support staff only.

#353561 copied to clipboard

Nnamdi O.

Participant

April 18, 2023 6:22 pm

Hello,

Here is the full system requiremment for the theme – https://prnt.sc/JnQcg-IpAHEu

All requirements met but we are still having issue with editing with Elementor. I saw the screenshot and article shared but please let me know exactly what should be done to fix this.

Urgent please!

Thank you

#353664 copied to clipboard

Rose Tyler

Support staff

April 19, 2023 7:17 am

Hello, Nnamdi O.,

To fix the problem you need to fix the memory error first – https://prnt.sc/XD4vUHKzRUOA It is important, as you can see in the docs of Elementor we provided – https://prnt.sc/q3wT8oSqL4ij
It is because you are using a lot of plugins all of them need memory, so disable a number of 3rd party plugins or contact your hosting provider to solve the memory error.
We hope for your understanding.

Kind Regards,
8theme team

#353696 copied to clipboard