Hello, Trends Bird Limited,

There is a js error on your site while this process – https://prnt.sc/F0i-s0GUEqTj

Kind Regards,
8theme team

Hello, MAHDAR,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We can’t log in to your site https://prnt.sc/R9yo-MA3VKRY , but we can answer the next:
Your issue is not related to our theme, and could be caused by the following:
– Firewalls on your server
– Security or anti-spam plugins installed on WordPress
– Some caching plugins may be conflicting and loading scripts in the wrong order

Kind Regards,
8theme team

Hello, Salmi,

Thank you for your response.

1/ This text https://prnt.sc/PzWQUr9tzgX5 comes from Stripe plugin, so you need to contact the support of that plugin.

2/ Loco translate > Plugins > YITH WooCommerce Wishlist > Deutsch > find and translate strings.

3/ You can hide this text from the Off-Canvas content:

.et-off-canvas .wc-gzd-cart-info.delivery-time-info {
    display: none;
}

Kind Regards,
8theme team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, Martine,

Thank you for your response.

“Hide out of stock items from the catalog” needs to be enabled in WooCommerce > Settings > Products > Inventory.

Kind Regards,
8theme team

Hello, Antz501,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Hello, Fabio,

Thank you for your response.

1/ Recently we improved the “getter” functions for menu images ( https://prnt.sc/CKb1aQmn234P in xstore/framework/walkers.php) with wordpress default function called ‘wp_get_attachment_image’ → https://developer.wordpress.org/reference/functions/wp_get_attachment_image/

Could you, please, explain to us how should the image be taken or what function we should use then to make it correct lazyload with your plugin? As we see in their code they use a few filters for replacing/adding ‘lazyload’ class → https://prnt.sc/UMkgWVTlb3Z3 but how should it be done then? Also, maybe, it is a question related them to add one more filter for such cases, or in your case such menu images are simply load first without lazy because they are at the same top of each page?

2/ In a few words:
As we changed the function for getting image for menu items you should also replace srcset attribute for images on hover. Changes were made in your script file → XStore Child: custom-megamenu-script.js. More info about srcset → https://developer.mozilla.org/en-US/docs/Learn/HTML/Multimedia_and_embedding/Responsive_images

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for contacting us and for using XStore.

Appearance > Customize > WooCommerce > Product catalog > Default Product Sorting.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Abanoubmourad,

Thank you for contacting us and for using XStore.

Please provide URL of page with the problem and temporary wp-admin access.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, PR,

There is no such option, but you can try to use the next custom CSS code:

.et-off-canvas>.et-mini-content {
    width: 100%;
}

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Teralt2003,

Thank you for contacting us and for using XStore.

Please try to activate “Always Load “Wc-Cart-Fragments”” via Theme Options > Speed Optimization.

If this doesn’t help, please provide temporary wp-admin access to your site, so we can take a closer look.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Mch,

Please record a video of your actions.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Isotto,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Isotto,

We’ve activated the XStore theme on your site.

Please check and let us know if you require any additional assistance.

To add a header on the site, please go to Theme Options > Header Builder > Header templates > Ready To Go Headers. It is not recommended to import a few templates, so select the desired header from our demos first.

You can install a full demo version or just particular elements from demos, via XStore > Import demos.
The import will not delete your content, but new pages, menus, static blocks, products and so on will be added in the result of the import.
Before the import, create a backup of your site to be able to restore it in case something goes wrong. Your hosting provider can help you with the backup.

Kind Regards,
8theme team

Hello, Creativesite,

Thank you for choosing XStore as your WooCommerce WordPress theme.

It was not foreseen to have a multi-level menu in this zone when creating the mobile panel. In this case, you can choose one of the following options:
1. Use a menu with only one level;
2. Add a custom CSS code to immediately show the sub-items:

.et-mobile-panel .et-content_toggle .et-content .nav-sublist-dropdown {
    display: block;
    background: transparent;
    text-align: inherit;
    border: none;
    padding: 0;
    position: static;
    width: 100%;
    flex-basis: 100%;
    margin-top: 8px;
}
.et-mobile-panel .et-content_toggle .et-content .item-design-mega-menu {
    flex-wrap: wrap;
}
.et-mobile-panel .et-content_toggle .et-content .nav-sublist-dropdown li a {
    padding: 0;
}

3/ post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

Kind Regards,
8theme team