Hello, Catholicans,

Please provide temporary wp-admin and FTP access. I will pass this topic on to our dev team.
FTP access is needed, wp-admin will not be enough.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Hello, Catholicans,

You’re welcome!

If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Razak,

Thank you for the response, but we face the same problem on your site.

About the question you contacted us, please follow our recommendation from the previous reply.

Let us know the results.

Kind Regards,
8theme team

Hello, Bleached,

You’re welcome!

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

You can edit the content of the testimonials to make it the same length, or set the height by custom CSS code:

.mpc-carousel-testimonial {
    min-height: 770px !important; 
}

– custom CSS for mobile area.

Kind Regards,
8theme team

Hello, Ministry Of Concrete,

We have replaced the text for you. You can change the text translations of the mobile panel in the file wp-content/themes/xstore-child/functions.php by modifying the following code https://prnt.sc/MC2iQkKrUpln

Also, don’t forget to clear the cache after making changes.

Kind Regards,
8theme team

Hello, Martine,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We apologize, but we are having difficulty understanding your question. Please provide a detailed description of the issue, as well as screenshots, if applicable, to help us better understand the problem and desired outcome.

Thank you for your cooperation.

Kind Regards,
8theme team

Hello, Catholicans,

What have you done? If you are aware of the actions that have caused the issue, then you should be able to resolve it, correct?
Please refer to the next screenshot – https://prnt.sc/WEf9ksm7sS4J

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your response.

Could you please provide URL of the page from your video?

Kind Regards,
8theme team

Hello, Bleached,

Thank you for contacting us and for using XStore.

We can’t open your site https://prnt.sc/ORgbB8zUApaW and footer.

Please watch this video – https://youtu.be/dedHEO443nE , it is about Footer static block that is edited using Elementor.

You can remove demo content from Appearance > Widgets > Footer.

If you want to use Elementor Pro plugin for the Footer, we would recommend you contact support of the Pro Elementor version.

Kind Regards,
8theme team

Hello, Ministry Of Concrete,

To be able to edit mobile panel translation, please connect your site files via FTP and edit the text in functions.php file of the child theme.

Kind Regards,
8theme team

Hello, Catholicans,

Thank you for your cooperation and we look forward to hearing from you soon.

We can’t open your video, unfortunately. Please provide a new one.

Kind Regards,
8theme team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, Catholicans,

Thank you for your video.

Please add the next code in Theme Custom CSS > Mobile:

.widget_shopping_cart_content .quantity-wrapper span.quantity {
    display: none;
}

Kind Regards,
8theme team

Hello, Catholicans,

Please use the next custom CSS code:

.empty-category-block {
    width: 100%;
}

Kind Regards,
8theme team