Product sticky buttons design errors …

This topic has 3 replies, 3 voices, and was last updated 11 months, 3 weeks ago ago by Tony Rodriguez

  • Avatar: abanoubmourad
    abanoubmourad
    Participant
    May 9, 2023 at 22:30

    hai there is problem on sticky buttons on pc check it
    https://prnt.sc/L4FVJt7LvlUO

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 07:38

    Hello, Abanoubmourad,

    Thank you for contacting us and for using XStore.

    Please provide URL of page with the problem and temporary wp-admin access.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 10, 2023 at 07:47

    Hello @abanoubmourad,

    1) We have conducted a test of your site and have not encountered any issues. We have also recorded a video for you to view, which can be accessed via the following link: https://www.veed.io/view/cf7acbd8-d30a-4f1d-b054-b7410c79db31?sharingWidget=true&panel=share

    2) Sorry for the inconvenience but your provided wp-admin login details not valid/working, please provide us with valid/working login details of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:

    – Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    We hope this is helpful.

    Best regards,
    8Theme’s Team

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