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Demo installation error – sliders do not install

This topic has 3 replies, 2 voices, and was last updated 11 months, 4 weeks ago ago by vsonacci

vsonacci

Participant

May 10, 2023 at 03:00

Hi, I have made multiple attempts to install the “Organic” demo to my WP site and have not been able to get the demo sliders installed. The error message cites “server issues” but I have checked everything server side and everything is running fine with plenty of cpu/ram/sdrive space for full functionality. After first failed install, I WP reset the site and manually cleaned everything up as well to try again. Second try, I disabled my cloudflare and the results were the same. There is no issue server side and the install fails to install the two sliders on the “Organic” demo. The first slider is the hero image slider and the next is a product slider a few scrolls down on the home page. Everything else seems to be working fine. I need to know how if there is any way to fix this or if you could walk me through a manual install of those two exact same sliders. Thank you in advance for your help and I will be looking forward to your response.

p.s. everything is up to date (wordpress, plugin, theme, etc) and site health check is not showing any issues.

Vsonacci

#356166 Copied Theme version: 9.1.3 WooCommerce version: latest

2 Answers

Rose Tyler

Support staff

May 10, 2023 at 08:49

Hello, Vsonacci,

Thank you for contacting us and for using XStore.

Could you provide URL of the demo? Do you use Elementor or WPBakery?

Please provide screenshots from your Home page.
You can use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

Do you mean sliders created by Slider Revolution plugin? Please download “Revolution sliders from XStore Demos” from this page https://www.8theme.com/downloads/ unzip it, find the desired version and you will find the archives of sliders that can be imported manually via Slider Revolution > Manual import.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#356208 Copied

vsonacci

Participant

May 10, 2023 at 22:51

Thank you for the quick reply! Manual install directions worked perfectly. I appreciate your help, you can close this ticket.

#356293 Copied
Tagged: demo, error, installation, sliders, templates, woocommerce, wordpress
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Demo installation error – sliders do not install

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