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Slow admin screen after fresh install of wordpress and xstore theme

This topic has 6 replies, 2 voices, and was last updated 11 months, 2 weeks ago ago by Rose Tyler

antz501

Participant

May 8, 2023 at 09:28

Hi,

After a fresh install of wordpress and the xstore theme the admin screen is slow & is basically unusable.

When reverting back to the original wordpress theme the issue goes away.

Litespeed cache is installed
Browser data has been cleared
Minimal plugins installed. Have tested by removing them one by one.

Any ideas?

Please, contact administrator
for this information.

#355915 Copied Theme version: 9.1.3 WooCommerce version: 7.6.1

5 Answers

Rose Tyler

Support staff

May 8, 2023 at 10:36

Hello, Antz501,

Thank you for contacting us and for using XStore.

Here is what we can see on your site https://prnt.sc/XV5cvEQDXy4T Please solve this with your hosting provided first.
Also, check if there are any issues in the server error log and in WooCommerce > Status > Logs (check the latest date).

Let us know the results, please.

To give us an ability, to check the settings of your site, please provide temporary wp-admin access.

Kind Regards,
8theme team

Please contact administrator
for this information.

#355928 Copied

antz501

Participant

May 10, 2023 at 07:32

Webhost has fixed the 503 error.

Please contact administrator
for this information.

#356189 Copied

Rose Tyler

Support staff

May 10, 2023 at 08:57

Hello, Antz501,

Thank you for your response.

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#356211 Copied

antz501

Participant

May 10, 2023 at 21:42

Private Content

Please contact administrator
for this information.

#356291 Copied

Rose Tyler

Support staff

May 11, 2023 at 07:52

Hello, Antz501,

Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#356322 Copied
Tagged: fresh install, screen, slow admin, theme, woocommerce, wordpress, xstore
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