Slow admin screen after fresh install of wordpress and xstore theme

This topic has 6 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: antz501
    antz501
    Participant
    May 8, 2023 at 09:28

    Hi,

    After a fresh install of wordpress and the xstore theme the admin screen is slow & is basically unusable.

    When reverting back to the original wordpress theme the issue goes away.

    Litespeed cache is installed
    Browser data has been cleared
    Minimal plugins installed. Have tested by removing them one by one.

    Any ideas?

    Please, contact administrator
    for this information.
    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 8, 2023 at 10:36

    Hello, Antz501,

    Thank you for contacting us and for using XStore.

    Here is what we can see on your site https://prnt.sc/XV5cvEQDXy4T Please solve this with your hosting provided first.
    Also, check if there are any issues in the server error log and in WooCommerce > Status > Logs (check the latest date).

    Let us know the results, please.

    To give us an ability, to check the settings of your site, please provide temporary wp-admin access.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: antz501
    antz501
    Participant
    May 10, 2023 at 07:32

    Webhost has fixed the 503 error.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 08:57

    Hello, Antz501,

    Thank you for your response.

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: antz501
    antz501
    Participant
    May 10, 2023 at 21:42

    Private Content

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 11, 2023 at 07:52

    Hello, Antz501,

    Private Content

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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