Theme options > Header Builder > Mobile menu > Type
Kind Regards,
8theme team
Rose Tyler
Support staff
May 11, 2023 at 07:35
Hello, PR,
Yes, you are right.
You can post the request to our taskboard https://www.8theme.com/taskboard/ , so our dev team can read it there.
If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.
Such a thing may be not implemented yet due to the complexity of the implementation process, unfortunately.
We already replied to you about the logo. Please check the Private content area of our previous answer.
Kind Regards,
8theme team
Please contact administrator for this information.
Rose Tyler
Support staff
May 10, 2023 at 14:55
Hello, Trends Bird Limited,
1/ We cannot guarantee the proper functioning of our product if it is not used with its latest version.
2/ Your current problem is independent of our theme, so can’t be fixed by a support team of the theme.
We can confirm that a similar issue is present when using the default theme, you can verify this by simply switching the theme in the Dashboard -> Appearance -> Themes tab, but be careful and open the website pages before switching, so that you can revert back if needed.
In our opinion, the cause of this issue may be related to server settings or some third-party plugin.
In order to prevent conflicts, we have not disabled them.
We recommend that you create a test site and copy the working version there. Then, you can disable plugins and update all components on the test site.
Please provide an example of your changes for a better understanding of the problem.
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 14:40
Hello, Ministry Of Concrete,
Thank you for understanding.
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 14:21
Hello, Helloaksjhf,
Thank you for contacting us and for using XStore.
1/ You can find this option in Theme Options > WooComerce > Shop elements > Variation swatches > Position > select “Disable” > Publish and check the Shop page then.
2/ “Hide out of stock items from the catalog” needs to be enabled in WooCommerce > Settings > Products > Inventory.
3/ You can see the same on our demos – https://xstore.8theme.com/product/american-vintage/
We hope you checked our demos before purchase, because we can help with existing settings, but additional customization is out of our basic support scope.
4/ You need to set border-radius in px, for example, 10px, in Theme Options > Styling.
5/ Please check available settings in Theme Options > WooCommerce > Cart/Checkout Layout.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 13:54
Hello, Vitalii,
Thank you for contacting us and for using XStore.
Please follow next steps:
1/ Update the XStore theme to version v9.1.4 and the XStore core plugin to version 5.1.4.
2/ Go to the WordPress admin panel, XStore -> Dashboard -> Patcher, and install patch #9145196 as shown in the screenshot https://prnt.sc/gL329FiHbJSA
3/ Go to the WordPress admin panel, Appearance -> Widgets, and enable the option “Use select2 instead of the usual select” as shown in the screenshot https://prnt.sc/KxpCMxndutvp
4/ Clear cache and check the result.
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 13:13
Hello, OutdoorOutfitter,
Thank you for contacting us and for using Royal.
1, 2. Please check the translation for the Royal Core plugin.
Or provide us with temporary wp-admin access, so we can take a closer look.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
3. The next custom CSS code can be used to remove that:
Here is the answer to your question – https://prnt.sc/39_HcYhd7NGm You select Home as the Shop page, but the Shop page is the default page for products and it can’t be edited using the Free version of Elementor plugin. The fix is – https://prnt.sc/fViWwRNoZyoI
We recommend that you do not show all products (-1) on the Shop page at once (Theme Options > WooCommerce > Shop > Shop page layout), as it seems your server cannot handle this request for more than 1 thousand products. However, the option was still enabled https://prnt.sc/Cv-VOw_PrnpD . We have set it to 16 https://prnt.sc/Sp9O1Z_cVedz and enabled the option Customizer -> WooCommerce (Shop) -> Shop -> Shop Page Layout -> Pagination Type to the value Infinite scroll. This has significantly reduced the load on the shop page.
We also recommend that you check the speed without any third-party plugins. The PHP version cannot be the cause of this problem. A change of domain can cause a similar problem, please ask your hosting provider if there are any requests from your new domain to the old one.
Thank you for choosing XStore as your WooCommerce WordPress theme.
We can’t check your site to check its current content, because of Sign in popup.
Could you please describe in more detail what exactly and from what exactly demo you want to get on your site?
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 10:30
Hello, MAHDAR,
Thank you for choosing XStore as your WooCommerce WordPress theme.
We can’t log in to your site https://prnt.sc/R9yo-MA3VKRY , but we can answer the next:
Your issue is not related to our theme, and could be caused by the following:
– Firewalls on your server
– Security or anti-spam plugins installed on WordPress
– Some caching plugins may be conflicting and loading scripts in the wrong order
Kind Regards,
8theme team
Rose Tyler
Support staff
May 10, 2023 at 10:28
Hello, Mukami,
Thank you for your response.
You forget to provide screenshots, unfortunately.
Do you have a problem on the Home page or on a single product page?
As we can see, on mentioned pages content is displayed according to your settings.
What exactly do you mean by “problem” and what is the desired result?
