This topic has 10 replies, 2 voices, and was last updated 1 weeks ago ago by Rose Tyler
Hi for my client i have made a page but when logged in you see the changes. But in live (private and cache empty) you dont see it. We face these problems a lot of times and cant find out why.
logged in: https://gyazo.com/f2ad9544b6d1d6f15f6e6f3b8741d52b
private and cache empty: https://gyazo.com/83852fe9ee1be2474ff6da98c9bb2dc3
ANy idea how this can happen?
Hello, Gewoonbovenaan,
Thank you for contacting us and for using XStore.
We can’t log in – https://prnt.sc/1wpw3fpfnbLP Please check the credentials.
Kind Regards,
8theme team
sorry please check again thanks
Hello, Gewoonbovenaan,
Thank you for your response.
You are using CDN https://prnt.sc/WjL6mcW2VnOj , so try to ask your hosting provider to disable it temporarily, and check how it works then.
Kind Regards,
8theme team
actually i have the same problem with another project and another license. But cdn is not enabled.
in elementor edit mode:
https://gyazo.com/2bb80e8b395df5046f33b2061711a0bd
https://gyazo.com/dd32b364225d3aed7ce30266b07626b7
live site:
https://gyazo.com/de9d7ccb5f2a24772c08190f529e18e5
https://gyazo.com/0a4f8d6ebc53c10ba81a7d04f4971d12
Hello, Gewoonbovenaan,
We hope this message finds you well. We kindly request that you update the theme and plugins at your earliest convenience. Please inform us once the updates have been completed, so we can ensure that this resolves your request.
Kind Regards,
8theme team
Hi,
Yes everything is on the latest version i believe: https://gyazo.com/fa5fa794e42a5170691caf7e3d9897ad
Hello, Gewoonbovenaan,
Dashboard > Updates > click on “Check again” and update theme and Core plugin – https://prnt.sc/wqUStgrYvUTX
Kind Regards,
8theme team
You were right, there i have update it but it didnt change anything 🙁
https://gyazo.com/1e6c2615d24ad6874c71d5810ce07f95
Hello, Gewoonbovenaan,
We’ve tried to edit your Home page and changes are visible.
Please provide an example of what exactly you can’t change correctly.
Kind Regards,
8theme team
Tagged: cache related, changes visible, live site, logged in, themes, woocommerce, wordpress
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