Changes not visible in live site while logged in changes are visible – not cache related

This topic has 4 replies, 2 voices, and was last updated 11 months, 3 weeks ago ago by Rose Tyler

  • Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    May 10, 2023 at 14:56

    Hi for my client i have made a page but when logged in you see the changes. But in live (private and cache empty) you dont see it. We face these problems a lot of times and cant find out why.
    logged in: https://gyazo.com/f2ad9544b6d1d6f15f6e6f3b8741d52b
    private and cache empty: https://gyazo.com/83852fe9ee1be2474ff6da98c9bb2dc3

    ANy idea how this can happen?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 15:08

    Hello, Gewoonbovenaan,

    Thank you for contacting us and for using XStore.

    We can’t log in – https://prnt.sc/1wpw3fpfnbLP Please check the credentials.

    Kind Regards,
    8theme team

    Avatar: gewoonbovenaan
    gewoonbovenaan
    Participant
    May 10, 2023 at 15:17

    sorry please check again thanks

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 15:31

    Hello, Gewoonbovenaan,

    Thank you for your response.

    You are using CDN https://prnt.sc/WjL6mcW2VnOj , so try to ask your hosting provider to disable it temporarily, and check how it works then.

    Kind Regards,
    8theme team

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