Hello, Zdenky,

Thank you for understanding.

Kind Regards,
8theme team

Hello, Kostas,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ You have not provided URL of product, so we’ve checked a random product and we do not see mentioned problems – https://prnt.sc/0sq8MEuEPa51 https://prnt.sc/0gtVHKOphR1k

2/ “….which is the logical way to display” – we recommend that you contact the support team of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/ , because there are no additional settings for this from our theme side, unfortunately.

3/ “Hide out of stock items from the catalog” needs to be enabled in WooCommerce > Settings > Products > Inventory.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Morad,

Thank you for your response.

You need to translate the parent theme. The child theme should be translated only in case you added custom code in child theme that includes localization functions.

“…so will I do the work again in terms of customizing my site? I mean, will I redesign my site from scratch?” – no, no. You do not need to change the theme or something else, the child theme can be activated, just transition should be created for the parent theme. You can ignore child theme translation.

We’ve upload translations for the theme and XStore Core plugin on our site. It is not a full translation, but something. You can continue the translation now. Please check https://prnt.sc/04LNMIssN0iV https://prnt.sc/lK7ia01yDh24

Kind Regards,
8theme team

Hello, Estudio EntreDos,

Yes, please provide us with access and a video of your actions to get the report about speed.

Video can be uploaded on any filesharing service – https://wetransfer.com/ , then provide its URL.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Hello, Nixatsnow,

Thank you for your response.

1/ You will get the content of menu in Appearance > Menus.
2/ You will get Theme Options configuration from a particular demo https://prnt.sc/DAFwzQkWCSPB (except Theme Options > WooCommerce > Product catalog and Product images settings), it means you will get typography, colors, custom CSS, header, and so on.

We hope this information is helpful.

Kind Regards,
8theme team

Hello, Kris,

Thank you for contacting us and for using XStore.

It is possible to customize the child theme by adding the following code to wp-content/themes/xstore-child/functions.php:

add_action('wp', 'et_child_grid_list_query', 2);

function et_child_grid_list_query(){
    if( is_product_category( array( 35, 10, 891 ) ) ) {
        set_query_var( 'et_view-mode', 'list' );
    } elseif( is_product_category( array( 35, 10, 891 ) ) ) {
        set_query_var( 'et_view-mode', 'grid' );
    }
}

After that, you need to replace the category IDs with the ones you want to use for the respective view. The category IDs can be found in the category editor, as shown in the screenshot: https://prnt.sc/Pn4mA8fEmP8L

Kind Regards,
8theme team

Hello, @mch,

Please check the private content area.

Best Regards,
8Theme’s Team

Hello, C64,

Thank you for contacting us and for using XStore.

Please go to Theme options > Header Builder > Header Sticky > change colors.

Also, read this article – https://www.8theme.com/documentation/xstore/woocommerce/product-images/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Kris,

Thank you for contacting us and for using XStore.

Edit demo post using Elementor > settings of section > Width https://prnt.sc/iJs5Idf_wIKq

If you create new pages and posts – https://gyazo.com/ad97db407058434db1cd4e4f7098834c

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, PR,

Thank you for contacting us and for using XStore.

On mobile than desktop content is displayed with responsive styles.

About the header on mobile, it can be changed via Theme Options > Header Builder > Mobile.

Mobile panel https://prnt.sc/6Sb77KhpAKLg is configurated from Theme Options > Mobile panel.

For pages created using Elementor, the next article will be useful – https://elementor.com/help/mobile-editing/

Kind Regards,
8theme team

Hello, Nixatsnow,

Thank you for your response.

Full demo content import is not obligatory, you can import particular elements – https://prnt.sc/9H34c1MrAyAt , or do not do import at all. Because once the theme is installed together with Core, Elementor and WooCommerce plugins, all functionality is available and you can configure it depending on your needs.
For example, enable the Classic Widgets Panel via Theme Options > General, then go to Appearance > Widgets and you will find all available widgets and sidebar.
Go to Theme Options > Header Builder > Templates > Ready to go headers or create your own header from scratch.
About Footer, please watch this video – https://youtu.be/dedHEO443nE , and here is a video for swatches – https://youtu.be/LgzC4iK-j6A

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Helloaksjhf,

Thank you for your responses. Sorry for the delay in answering.

“In your demo it’s side by side as I want it, please compare the two pictures” => please ad the next code in Theme Options > Theme custom CSS > Global:

@media only screen and (max-width: 480px) {
    .single-product-builder .et_product-block .quantity-select,
    .single-product-builder .et_product-block .quantity-select select,
    .single-product-builder .et_product-block .single_add_to_cart_button {
        min-width: unset;
    }
    .et_product-block .cart .quantity {
        margin: 0 var(--single-add-to-cart-button-spacing,15px) 0 0;
    }
}

“the buttons checkout, proceed to checkout are not involved in these settings with 10px” – you should write value & units in the fields but not just values https://prnt.sc/uTYcMIArFj8B
10 => 10px

“image 3: its way too big” – Size of the image depends on the image you upload for logo. In your case, you can upload a smaller logo than now and use not SVG but jpeg/png format of logo image.

“Can the size guide be put on directly next to the size variant and not below it?” – There is no such possibility, unfortunately.

“Can I change the gallery type only for mobile devices?” – yes, but with changes made in your child-theme/functions.php
Example:

add_action('wp', function() {
    add_filter('theme_mod_product_gallery_type_et-desktop', function($value) {
        return wp_is_mobile() ? 'thumbnails_bottom' : $value;
    });
}, 70);

The list of possible options for gallery types:
‘thumbnails_bottom’
‘thumbnails_bottom_inside’
‘thumbnails_left’
‘one_image’
‘double_image’
‘full_width’

“If I click on shopping cart (off canvas) the checkout page is shown, not the cart page.” – please, add next code to your child-theme/functions.php

add_action('wp', function() {
    add_filter('theme_mod_cart_link_to', function($value) {
        return 'checkout_url';
    });
}, 70);

Kind Regards,
8theme team

Hello, Tal,

Thank you for your patience.

3/ We added next custom CSS (Theme Options → Theme Custom CSS → Global CSS), so please clear cache of mobile browser and check now:

.off-canvas-sidebar-opened .content-product a {
    pointer-events: none;
} 

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, David,

Thank you for contacting us and for using XStore.

You can change this Label Text via Theme Options > WooCommerce > Shop elements > Product Badges.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

Hello, Morad,

Thank you for contacting us and for using XStore.

1/ You provided URL to local files from your computer, so we can’t open them. Please upload images on a filesharing service, for example – https://wetransfer.com/, and provide us with URL.

2/ https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
The translation should be created for the parent theme (even in case you are using child theme) and XStore Core plugin.

3/ Please provide temporary wp-admin access, so we can take a closer look at your settings and help you.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team