Hello,
Happy New Year to you!
Please don’t create duplicate requests and let’s continue our conversation in this topic https://www.8theme.com/topic/vertical-menu-sub-items/#post-180931
Regards
Hello,
Happy New Year to you!
Please don’t create duplicate requests and let’s continue our conversation in this topic https://www.8theme.com/topic/vertical-menu-sub-items/#post-180931
Regards
Hello,
Sorry for the delay due to the weekends.
Please provide temporary wp-admin access in Private Content, so I could check the problem deeply.
Regards
Hello,
Please make sure that you use latest versions of Massive Addons for Visual Composer and Visual Composer (https://www.8theme.com/documentation/xstore/plugins/plugins-update/).
Then read this reply from author of Massive Addons plugin https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?page=36&filter=all#comment_14143143 https://prnt.sc/hmu4qh and follow their suggestion, like in this topic https://www.8theme.com/topic/where-i-can-edit-a-theme/ hope it will help you.
Let us know if you need any further assistance.
Regards
Hello,
Sorry for the delay due to the weekends.
Please tell me if you have any server cache or maybe CDN?
The wp-admin credentials are incorrect. Please check them.
You may contact your hosting provider and ask credentials to FTP.
Regards
Hello,
Unfortunately, can’t login to your admin panel.
Make sure that you have latest versions of Massive Addons for Visual Composer and Visual Composer (https://www.8theme.com/documentation/xstore/plugins/plugins-update/).
Please use Backend editor, because of with latest version of WordPress, page builder plugins may have a problem with Frontend editor.
Regards
1. What do you want to remove?
2. Go to Appearance > Widgets.
3. Could you please provide me temporary wp-admin access?
Regards
Hello,
Happy new year to you, too 🙂
You can use Contact Form 7 plugin and create a contact form your need, then add its shortcode to your page.
Regards
Hello,
1. Go to edit the slider > select text element > http://prntscr.com/hv1g7h
2. Please describe your request in more details, for better understanding.
Regards
Hello,
Sorry for the delay due to the weekends.
Please, make sure you have checked all the server requirements before the installation http://prntscr.com/hv1d8x
Also, please follow our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade I’ve checked your site and see that you have activated not our theme, so please activate legenda theme on your site, describe your problem in details and provide temporary wp-admin access in Private Content.
Regards
Hello,
Sorry for the delay due to the weekends.
Unfortunately, I am still getting the same error when try to login. Please check it one more time.
Regards
Hello,
Please note that after theme update you need to synchronize translation. Before this make sure that you placed translation files of theme into wp-content/languages/themes folder with correct name https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
Button Sync (Loco Translate plugin) allows you to synchronize your translation file with updated pot file. It means if we made any changes in template files that may affect transaltion or we added new string for the translation and you updated theme you need to synchronize your translation with updated files. Only after synchronization you’ll be able to translate new strings or strings that were changed. You may lose only strings that were changed.
Also, don’t forget to backup all the files before any update.
Let us know if you need any further assistance.
Regards
Hello,
Thanks for the topic.
Please see screenshots from our demo http://prntscr.com/hv1938 http://prntscr.com/hv195r
For such filters as size and color, you need to have appropriate product attributes http://prntscr.com/hv19k4 and variable products https://docs.woocommerce.com/document/variable-product/
Let us know if you need any further assistance.
Regards
You’re welcome!
Regards
Hello,
Please provide screenshot of the problem.
Regards
Hello,
Oh I see, the widget does not have options to display menu horizontal, but you may use custom css code, for example:
footer .widget_nav_menu li, footer .widget_nav_menu li{
display: inline-block !important;
width: auto !important;
border: none;
}
footer .widget_nav_menu li .sub-menu, footer .widget_nav_menu li .sub-menu{
display: none;
}
Regards
You’re welcome!
Have a nice day.
Regards
Hello,
Thanks for the topic.
On our demo we using Essential Grid http://prntscr.com/hv13yc, how to import it you may find in our documentation https://www.8theme.com/demo/docs/woopress/#!/essential_grid Also, you need to have products with images to display the page content as on demo.
Let us know if you need any further assistance.
Regards
Hello,
Great. Please kindly open up new tickets for additional questions.
Regards
Hello,
Please provide me screenshot of text that font you want to reduce.
Regards
Hello,
You’re welcome!
Have a nice day.
Regards
Hello,
Theme Options > General > Header Settings > “Enable Sign In link”, Theme Options > E-commerce > Promo Popup > Show link in the top bar, Appearance > Widgets > Right side top bar area.
Let us know if you need any further assistance.
Regards
Hello,
Please try to add this code in Theme Options > Styling > Custom css:
.single-product .open-video-popup {
background-color: #ffd9d9;
}
Regards
Hello,
Make sure that you upload own logo in Theme Options > General > Header Settings.
Regards
Hello,
Sorry for the delay due to the weekends.
If you use WC plugin version 3.2.x then XStore version should be no less than 4.9. You are using 3.15 version of our theme. So, please, do the backup of your site and update the theme to the latest version and also XStore core plugin.
https://www.8theme.com/documentation/xstore/theme-installation/theme-update/
https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Here you may find our changelog https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes
Regards
Hello,
Likely you simply need to synchronize translation files.
If after that the problem won’t be solved, please provide temporary wp-admin and FTP access in Private Content.
Regards
Hello,
Sorry for the delay due to the weekends.
Please make sure that you use latest theme version and read our documentation https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/
Also, please describe the problem with more details and provide temporary wp-admin access in Private Content.
Regards
Hello,
Please make sure that for your single page selected “Fixed layout” http://prntscr.com/hv0sjh
Regards
Hello,
Sorry for the delay due to the weekends.
Please try to activate theme now.
Note that you may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only https://themeforest.net/licenses/standard
Regards
Sorry, please see this one http://prntscr.com/htsx30
Regards