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Viewing 30 posts - 59,581 through 59,610 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 09:42

    That is great, thank you for letting us know.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 09:36

    Hello,

    We’ve sent typed-function.js file to your registration email, you need to add content of this file in child js, like https://prnt.sc/hvvekm https://prnt.sc/hvveuy.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 09:28

    Hello,

    The fix was included in single.php file, so please check your site via google webmaster one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:55

    Hello,

    Please try to use this css code:

    .product-content .product-summary-fixed .fixed-product-block .vc_single_image-img {
      width: 100%;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:43
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:41

    Hello,

    Please try to add this code in Theme Options > Styling > Custom css > Custom css for mobile:

    .top-bar {
        display:  block;
    }
    .top-bar .languages-area {
        display: block;
        float: none;
        text-align:  center;
        margin:  auto;
    }
    .top-bar .languages-area > div:first-child, .top-bar .top-links {
        display:  none;
    }
    .top-bar .languages-area > div {
        padding: 0;
        margin: 0;
    }
    .home .fullwidthbanner-container {
        margin-top: 10% !important;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:31

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:28

    Hello,

    You use 2.7.2 theme version and woocommerce 3.2.5 v, so you need to update theme to latest version (that is compatible with latest woocommerce version) –
    https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
    Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
    Don’t forget to create backup of your files and database before starting update process!
    You need to enter your purchase code to activate our new theme version and skip Setup Wizard.

    Also, update all required plugins https://www.8theme.com/download-plugins/ (to update free plugins just click on update link from your Dashboard (Plugins > Installed Plugins); to update premium plugins, connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 4, 2018 at 08:21

    Hello,

    Could you please provide screenshot?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 16:59

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 16:23

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 16:10

    It was custom css code for home page. I’ve removed it. Please check Home now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 16:05

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:56

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:43

    Please try to add this code in Theme options > Styling > Custom css:

    .header-search.act-default #searchform .btn:hover, #cookie-notice .button.wp-default, #cookie-notice .button.wp-default:hover {
        background-color: gray;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:37

    I’ve checked your old site and see that theme deactivated http://prntscr.com/hvjpbs so now you are able to activate theme on new site, go to Theme Options and enter your purchase code. If you face any problem with this, please provide me screenshot.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:27

    Dear Lucy,

    You need to edit xstore/headers/center.php file https://prnt.sc/hvjasx
    <div class="custom_image"><img src="yoursrc for image" alt=""></div>
    (we recommend making changes in the child theme https://codex.wordpress.org/Child_Themes because you’ll lose all modifications after each theme update)
    then find https://prnt.sc/hvjcbw in xstore/js/etheme.js file
    > https://prnt.sc/hvjdgh
    minify content of this file https://jscompress.com/ into etheme.min.js file.
    Depends on image that you will insert, you need to write custom css code in Theme Options > Styling > Custom css or in style.css file of child theme.
    Also use this css code to hide image from main header and display it only in fixed header on all devices, except mobile:

    @media only screen and (min-width: 481px) {
     .header.main-header .custom_image {
         display:  none;
     }
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:11

    Hello,

    Happy new year to you, too 🙂
    Please provide screenshot of the problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:08

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 15:03

    Have you solved the problem? http://prntscr.com/hvj9yl http://prntscr.com/hvja2f

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 14:43

    Hello,

    Please provide screenshot for better understanding and temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 11:56

    Hello,

    Could you please provide an example of needed result for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 11:53

    Hello,

    Please make sure you have checked all the server requirements before the installation https://www.8theme.com/documentation/xstore/theme-installation/xstore-theme-requirements/
    Also, provide screenshot of the error.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 11:50

    Hello,

    You’re welcome!
    1. Have you sorted out http://prntscr.com/hvgv8k ?
    2.

    .secondary-menu-wrapper .menu li.menu-item-has-children > .nav-sublist-dropdown {
        border-color: #e5e5e5;
    }

    3. Try to change this code:
    .header-wrapper.header-advanced .navigation-wrapper:before {background-color: #ffffff;}
    to

    .secondary-menu-wrapper .secondary-title, .secondary-menu-wrapper .secondary-title:after {
        color:  white;
    }
    .secondary-menu-wrapper .secondary-menu-toggle .icon-bar {
        background-color:  white;
    }

    and go to Theme Options > Typography > Navigations > Menu first level > Font Color.

    Happy new year to you, too 🙂

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 11:12

    Hello,

    Please provide link to page with this problem.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 11:08

    I am glad that the problem was solved.
    Sorry, it was our fault because of a minor bug in theme-functions.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 10:56

    Ok, in this case, use this code also:

    .products-grid .price del{
        display:none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 10:49

    Hello,

    On our demo Products masonry option disabled, also I would recommend you select Primary category http://prntscr.com/hvgf83 for products, in this case on product grid will be shown only 1 category name, then add this code in Theme Options > Styling > Custom css for desktop:

    .products-grid .content-product .product-title a {
        min-height: 55px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 10:22

    Hello,

    Icons problem caused by this error in console
    Access to Font at '/themes/xstore/fonts/xstore-icons.ttf?2ki8t4?ver=4.6.1' from origin ' ' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin ' ' is therefore not allowed access.

    Contact your hosting provider to solve this issue.

    Here is a stackoverflow answer for this issue
    http://stackoverflow.com/questions/26125030/font-awesome-icons-not-showing-in-chrome-a-maxcdn-related-cross-origin-resource

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 3, 2018 at 10:19

    Hello,

    Thanks for topic.
    You may change Breadcrumbs settings in Theme Options > General > Breadcrumbs.
    You may import different pages via Theme Options > Import / Export > Dummy content > Import additional pages.
    Please let us know if you have any questions, we will gladly assist you.

    Regards

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    Viewing 59,610 results - 59,581 through 59,610 (of 68,231 total)
Viewing 30 posts - 59,581 through 59,610 (of 68,231 total)
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