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Shop page products colum not equal height

This topic has 6 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

wesleyong

Participant

December 30, 2017 at 12:30

https://www.israelwine-asean.com/shop/

The above Shop page products colum not equal height. If you scroll to the end you will see the middle column is empty.

Please advice how to fix.

#180862 Copied Theme version: 3.15 WooCommerce version: 3.2.6

5 Answers

Rose Tyler

Support staff

January 2, 2018 at 08:48

Hello,

Sorry for the delay due to the weekends.
If you use WC plugin version 3.2.x then XStore version should be no less than 4.9. You are using 3.15 version of our theme. So, please, do the backup of your site and update the theme to the latest version and also XStore core plugin.
http://xstore.helpscoutdocs.com/article/63-theme-update
http://xstore.helpscoutdocs.com/article/37-plugins-update
Here you may find our changelog https://www.8theme.com/demo/xstore/update-history/?preset=blog_fixes

Regards

#180894 Copied

wesleyong

Participant

January 4, 2018 at 13:54

Updated the theme, wordpress and also plugin. However the Shop page still the same, but the product category page works fine.

https://www.israelwine-asean.com/shop/
https://www.israelwine-asean.com/product-category/hevron-heights-winery/

Can help to troubleshoot?

XStore Core Version: 1.0.19

#181178 Copied Theme version: 4.15 WooCommerce version: 3.2.6

Rose Tyler

Support staff

January 4, 2018 at 13:58

Please go to Theme Options > E-Commerce > Product Page Layout > Products masonry > OFF.

Regards

#181180 Copied

wesleyong

Participant

January 4, 2018 at 13:59

Found out a new settings in 8theme option > Products masonry. I have turned it off and it is not working fine. Thanks.

#181181 Copied

Rose Tyler

Support staff

January 4, 2018 at 14:36

I’ve checked your shop page and see that products looks better http://prntscr.com/hvyq7s, try to change Products per page to 21 in Theme Options > E-commerce > Products Page Layout.

Regards

#181184 Copied
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