Getting error: Call to undefined function wc_get_page_permalink()

This topic has 11 replies, 3 voices, and was last updated 6 years, 3 months ago ago by Olga Barlow

  • Avatar: thussain89
    thussain89
    Participant
    December 30, 2017 at 21:59

    Hi
    I am trying to authorize a plugin which connects with facebook app after clicking ok for authorization it throw the following error with blank screen, can someone please assist on this.

    Error : Fatal error: Call to undefined function wc_get_page_permalink() in /home1/xxx/xxxx .com/wp-content/themes/xstore/framework/theme-functions.php on line 1221

    Thanks

    10 Answers
    Avatar: thussain89
    thussain89
    Participant
    January 2, 2018 at 06:19

    still waiting for support its been two days i can’t install feature on my website

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2018 at 08:39

    Hello,

    Sorry for the delay due to the weekends.

    Please make sure that you use latest theme version and read our documentation http://xstore.helpscoutdocs.com/article/87-facebook-login
    Also, please describe the problem with more details and provide temporary wp-admin access in Private Content.

    Regards

    Avatar: thussain89
    thussain89
    Participant
    January 2, 2018 at 21:49

    here are the details

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 3, 2018 at 13:02

    Hello,

    FTP that you provided goes to the empty directory. So, please, provide us FTP access to the directory where your WP installation is located and also provide WP Dashboard access. We’ll check if it’s possible to add compatibility with this plugin.

    Regards

    Avatar: thussain89
    thussain89
    Participant
    January 4, 2018 at 06:51

    hi here are the details

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 4, 2018 at 11:28

    Hello,

    Looks like FTP account is for different site because I don’t see our theme in themes directory http://prntscr.com/hvwe9n and there are no plugins http://prntscr.com/hvwfqc that you have in Dashboard http://prntscr.com/hvwg37

    Besides, describe me step by step your actions to reproduce the error. If we need to go through this authorization http://prntscr.com/hvwjhw we need FB access to continue.

    Regards

    Avatar: thussain89
    thussain89
    Participant
    January 4, 2018 at 20:26

    Hi Olga
    My apologies for the login its not the correct ftp here are the correct details

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 5, 2018 at 14:57

    Hello,

    Try now, please.

    Regards

    Avatar: thussain89
    thussain89
    Participant
    January 7, 2018 at 10:00

    Hi Olga
    Thanks it is working now

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    January 8, 2018 at 11:19

    You are welcome!

    Regards

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