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This does not appear to be a WXR file, missing/invalid WXR version number

This topic has 3 replies, 2 voices, and was last updated 6 years, 3 months ago ago by Rose Tyler

  • Avatar: lucschmitz
    lucschmitz
    Participant
    December 30, 2017 at 09:26

    When using setup, I cannot load parallax, or any other package…

    Please, contact administrator
    for this information.
    #180859 Copied Theme version: Legenda
    2 Answers
    Avatar: lucschmitz
    lucschmitz
    Participant
    December 30, 2017 at 09:30

    New FTP PAssword

    Please, contact administrator
    for this information.
    #180860 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 2, 2018 at 09:55

    Hello,

    Sorry for the delay due to the weekends.
    Please, make sure you have checked all the server requirements before the installation http://prntscr.com/hv1d8x
    Also, please follow our documentation https://www.8theme.com/demo/docs/legenda/#!/installation_upgrade I’ve checked your site and see that you have activated not our theme, so please activate legenda theme on your site, describe your problem in details and provide temporary wp-admin access in Private Content.

    Regards

    #180916 Copied
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