Forum Replies Created

Viewing 30 posts - 57,631 through 57,660 (of 68,187 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:41

    Hello,

    Please read this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
    If you face any problems please describe them in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:39

    Hello,

    I’ve checked contact form on contact page – http://prntscr.com/ilbawr
    Please, be more specific and describe the issue in details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:35

    Hello,

    You can add this css code in Custom css for page http://prntscr.com/ilb9xu:

    .page-heading .title {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:31

    You’re welcome!
    Please read this article – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ (the same for legenda theme).
    Feel free to ask if you have any questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:28

    Hello,

    Unfortunately, I can’t log in. Please provide correct wp-admin credentials in Private Content.
    1. On your site activated header type that you selected, likely you simply need to activate some elements in Theme options: Enable top bar, Enable top links (Register | Sign In), Enable cart widget, Enable search form in header.
    2. Please check layout that selected in Theme Options > Products Page Layout.
    3. Please read how to create footer in our documentation and watch https://www.8theme.com/videos/ (Legenda WordPress Theme – How to create footer)
    To enable VC editor for static blocks go to wp-admin panel > Visual Composer > Role Manager > Post Types > Custom > tick “static block”.
    4. Please provide link to page with the problem and screenshot. You can use such screenshots maker as Lightshot and provide screenshot link.
    5. I need wp-admin access to check it.
    6. Provide link to demo version or some screenshots for better understanding the desired result.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 11:04

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:55

    Hello,

    You can create footer static block and add this in in Appearance > Widgets > Footer area, or as on our organic demo – http://prntscr.com/iketfr (different widgets added into all 4 footer areas).
    http://prntscr.com/ikeufk

    <img src="https://www.8theme.com/demo/xstore/organic/wp-content/uploads/sites/14/2016/08/logo-organic-footer.png" alt="logo-footer-retina" width="160" height="29" />
    
    This is easy to update text from footer widget area. Add here information about your store.
    
    48 Park Avenue,
    East 21st Street, Apt. 304
    New York NY 10016
    Email: <mark><a href="mailto:youremail@site.com">youremail@site.com</a></mark>
    Phone: <mark>+1 408 996 1010</mark>

    http://prntscr.com/ikeutn

    <div class="row">
    <div class="col-md-6 col-sm-6 col-xs-6">
    <ul class="menu">
     	<li><a href="#">Home Page</a></li>
     	<li><a href="#">About Us</a></li>
     	<li><a href="#">Delivery Info</a></li>
     	<li><a href="#">Conditions</a></li>
     	<li><a href="#">Order Tracking</a></li>
     	<li><a href="https://www.8theme.com/demo/xstore/organic/my-account/">My Account</a></li>
     	<li><a href="https://www.8theme.com/demo/xstore/organic/wishlist/view/">My Wishlist</a></li>
    </ul>
    </div>
    <div class="col-md-6 col-sm-6 col-xs-6">
    <ul class="menu">
     	<li><a href="#">London</a></li>
     	<li><a href="#">San Francisco</a></li>
     	<li><a href="#">New Orlean</a></li>
     	<li><a href="#">Seattle</a></li>
     	<li><a href="#">Portland</a></li>
     	<li><a href="#">Stockholm</a></li>
     	<li><a href="#">Hoffenheim</a></li>
    </ul>
    </div>
    </div>

    http://prntscr.com/ikev7a
    http://prntscr.com/ikevdk
    I would recomentd to create footer using static block in this case, you will be able to use Visual Composer to edit content of it.
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:50

    Hello,

    https://prnt.sc/ilamx7 Is there anything else I can help you with?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:19

    Hello,

    Have you solved the problem with the mega menu?
    Also, if you have a lot of menu items and can’t save changes then you need to increase PHP Max Input Vars. By default it is 1000, try to set 5000 or 8000 for example http://sevenspark.com/wordpress/menu-item-limit
    Customize > Woocommerce > Product Catalog > Products per row.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:14

    Hello,

    Please provide wp-admin and FTP access in Private Content and we will check what can be done to help you.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:11

    Hello,

    Please describe the problem with formatting in details. Could you please provide some screenshots for better understanding?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:01

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 09:26

    Hello,

    Please check now. We’ve made changes in xstore-child/woocommerce/single-product/product-image.php file.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:47

    Hello,

    Please add this code in custom css:

    .single-product .product_meta select {
        -webkit-appearance: menulist;
    }
    .single-product .product_meta .ppom-wrapper .form-control:focus {
        box-shadow:  none;
    }

    How to create custom.css you can watch in this tutorial – https://www.youtube.com/watch?v=Qok2zRedRMY.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:38

    Hello,

    Please check if the problem relates to changes in child theme. This means that you need to activate parent theme on site and check work of cart and wishlist. If the problem occurs even with parent theme, try to disable all 3rd-party plugins and check one more time.
    Also, versions of theme and woocommerce, that you use, do not fully compatible, this can be reason of the problem. Here you may find changelog and information about compatibility – https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
    Let us know if you need any further assistance.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:17

    Hello,

    You’re welcome!

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:14

    Hello,

    Please clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:10

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:09

    Hello,

    Do you mean category description? Please see screenshot https://prnt.sc/il8ox2

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:03

    Hello,

    I’m glad that you sorted out.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 07:57
    .content-framed .meta-post {
        font-size: 0;
    }
    .content-framed .meta-post .entry-date {
        font-size: 12px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 07:49

    Hello,

    Go to Appearance > Menus > Menu Settings and make sure that your menu marked like this http://prntscr.com/il8io4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 07:47

    Hello,

    Please go to Appearance > Widgets and check Top bar and Footer areas.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 07:44

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 17:13

    Hello,

    I’ve uploaded Site Background image in Theme Options > Styling. Please check now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 17:08

    Hello,

    Please use this code:

    .no-comments {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:53

    Hello,

    You can add this code in Theme Options > Styling > Custom css:

    .single-product .product-information .tagged_as {
        display: none;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:33

    Hello,

    You need to create footer static block and add it in Appearance > Widgets > Footer area.
    Read more https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/ https://www.8theme.com/documentation/xstore/support/static-blocks/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:11

    Yes, the fix will be included in next theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:09

    Dear @temppelinemanta,

    You’re welcome!

    Regards

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    Viewing 57,660 results - 57,631 through 57,660 (of 68,187 total)
Viewing 30 posts - 57,631 through 57,660 (of 68,187 total)
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