Hello,

You use ‘Elegant Tabs for WooCommerce’ plugin that rewrites the tabs file http://prntscr.com/ilrll8
this is default http://prntscr.com/ilrlws
We’ve made changes as explained before, so without the plugin, tabs are closed http://prntscr.com/ilrvcv
Because we are theme support, we can help you with questions that strictly relate to our theme and we do not provide support for 3-rd party plugins.

Regards

Hello,

From the 4.0 update, all the custom styles come not like inline CSS but as styles from separate file – dynamic.css (to speed up the site loading). If you created child theme before 4.0 update you need to make changes in your child theme functions.php file and add one line http://prntscr.com/ikbhbt
wp_enqueue_style( 'dynamic-css', get_stylesheet_directory_uri() . '/dynamic.css' );
after that create an empty dynamic.css file in child theme directory.

Regards

Hello,

1. Please check now
https://www.8theme.com/demo/docs/legenda/#!/registration_page
2. Please check now.
3. Simply edit your Footer static block http://prntscr.com/ilrgwh > http://prntscr.com/ilrh1q
4. Please explain in details why do you think that there is some cache problem?
5. Please check now. I’ve enabled these elements in Theme Options > Products page layout.
6. You need to create shipping zones – https://docs.woocommerce.com/document/setting-up-shipping-zones/

Regards

Hello,

Thanks for the topic.
Please check if front-end VC editor works with default theme to be sure that the problem relates to our theme. Also, please give full access to admin panel, because I can’t see plugins in your dashboard. 3-rt party plugins that don’t come bundled with our theme can be a reason of the problem.
If you do not have the problem with default theme, and after disabling all 3-rd party plugins the problem still persists with our theme, provide FTP access, so we can check it more deeply.

Regards

Hello,

Please add this code in Custom css:

.st-menu-content .sidebar-widget .button {
    color:  white !important;
}

Regards

Hello,

I am glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

Hello,

Unfortunately, the wp-admin credentials are incorrect. Please check them.

Regards

You’re welcome!

Regards

Hello,

I’m glad that you sorted out.
Feel free to ask if you have any other questions.

Regards

Hello,

You uploaded featured image for shop page and this created such situation. As I said before, Shop and Blog pages are special pages, and they should use breadcrumbs images from Theme Options settings. In case, breadcrumbs image was uploaded for shop, the same image will be shown on all pages that inherit layout of this page. This means that featured image of shop page has the highest priority as an image in Theme Options or featured image for a category. Once I remove the featured image from shop page settings the problem was solved.
Please feel free to ask if you have any questions.

Regards

Hello,

We will fix this problem in next theme update, as a temporary fix, please add this code in custom css:

#products-grid .product-image, .product-image .img-wrapper, #products-grid .product-image:hover {
    height:  auto;
    position:  static;
    width: 100%;
}

To create custom.css you need rename default.custom.css to custom.css in wp-content/themes/blanco directory via FTP and enable it in Blanco – Theme Settings, tick “Enable Custom CSS file”.

Regards

I’ve checked your site, and do not see the problem anymore – https://prnt.sc/ilfkn6 If you edit some page right now, save your changes and close the page. If after the re-open, the problem persists, provide me link to page with the problem.

Regards

Hello,

You’re welcome!
If all works fine, you may simply leave changes in the child theme.
An extra (excessive) parameter was passed through a GET request and that created certain problems in the work.

Regards

Hello,

We can’t connect to FTP. Please try to use another site for the minify, for example, https://www.minifier.org/

Regards

Hello,

There seems to be a couple of problems since I updated the theme, in visual composer the background colour option is not working I cant select a colour. The option does not allow me to add anything.

– you need to update Massive Addons for Visual Composer plugin https://www.8theme.com/documentation/xstore/plugins/plugins-update/

I am having another website problem, on the checkout page the Area / Suburb * option is not working and does not pick up any addresses I have attached a screen shot.

– do you have this problem only with our theme or with default WC theme – Storefront too?

In the fixed header the cart and wishlist icons disappear.

– please clear cache and check one more time http://prntscr.com/ildvjl

Regards