Return to previous page

Theme not working – freezing - by jwala

This topic has 2 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: jwala
    jwala
    Participant
    March 1, 2018 at 02:20

    hello i purchased this theme for a client in 2015. theme and plugins were updated few months ago. i tried to login today to make some content edits and the site is freezing – its in idle mode. at first i wasn’t able to even access login page. finally got in with help from hosting company.
    they said it was theme issue / or plugin issue.

    they had to deactivate all plugins. i updated woopress to 4.1, re-activated most plugins that i need. when i try to access pages to make edits – the circle just show in bar – and shows waiting for http://www.sitename.com … and now i cant access dashboard again.

    please help, as i need to make edits today.

    #186755 Copied Theme version: woopress 4
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:14

    Hello,

    Please provide wp-admin and FTP access in Private Content and we will check what can be done to help you.

    Regards

    #186787 Copied
  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

Useful links WooCommerce & WordPress

Unleash your online potential

Explore our best WordPress WooCommerce Themes collection

lazy-placeholder
Designers – WordPress WooCommerce Theme
lazy-placeholder
Underwear – WooCommerce Theme
lazy-placeholder
Grocery Mega Market – WordPress WooCommerce Theme
lazy-placeholder
Skate – WooCommerce Theme
lazy-placeholder
Drinks Store – WordPress WooCommerce Theme
lazy-placeholder
Language Courses – WordPress WooCommerce Theme
lazy-placeholder
Cocktails Store – WordPress WooCommerce Theme
lazy-placeholder
Bike Store – WordPress WooCommerce Theme
lazy-placeholder
Classic Fashion Store – WordPress WooCommerce Theme
lazy-placeholder
Niche Market 02 – Multivendor WP WooCommerce Theme

See All Templates

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.