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Viewing 30 posts - 57,601 through 57,630 (of 68,231 total)
  • Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:12

    Hello,

    Zoom effect shows the real size of images, if you don’t want the zoom you can disable it in Theme Options > E-commerce > Single Product Page.
    If your WC version 3.2.6, this article can be useful for you –
    https://docs.woocommerce.com/document/fixing-blurry-product-images/ To change the size of the product images go to WooCommerce > Settings > Product > Display > Image settings + don’t forget to regenerate thumbnails after changes (use Regenerate thumbnails plugin).
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:07

    Hello,

    Sorry, but your question is a bit unclear for me. Could you please describe actions to re-create the problem step by step?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 5, 2018 at 08:02

    Hello, @vipien

    We’ve sent wp-instagram-widget.php file to your registration email.
    You need to replace this file in lifestyle/framework/widgets/ folder and wait for 2 hours when instagram cache will be updated.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:48

    You’re welcome!
    If you love WooPress and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:47

    Hello,

    There was autoheight for the carousel on single product page, that created such situation in Safari. Maybe, in one of next theme updates, will be added additional option for it. The autoheight is required for some clients who use images with different sizes, for now.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 16:13

    You’re welcome!
    If you love WooPress and have something nice to say don’t hesitate to tell about this!
    We’d appreciate if you could take a moment to give us 5-stars on ThemeForest! https://themeforest.net/downloads

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:53

    Change this code:

    .main-header .navbar {
        padding: 10px 0;
    }

    to:

    .home .page-content {
        margin-top: 0px;
    }
    .main-header .navbar {
        padding: 20px 0 10px 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:48

    Hello,

    You need to update theme to latest version that compatible with latest WC version (3.3.3) https://www.8theme.com/documentation/xstore/theme-installation/theme-update/

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:39

    Hello,

    What plugin do you use to create the multilanguage site? Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:35

    You’re welcome!

    .main-header .navbar {
        padding: 20px 0;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:33
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 15:02

    Hello,

    You’re welcome!
    This was done via child theme, even after parent theme update it should work fine. There was a specific issue, so we did not include the fix in last theme update.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:42

    Hello,

    Please provide screenshot of the problem and temporary wp-admin access in Private Content.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:35

    Hello,

    1. https://prnt.sc/iluot2 (8Theme Options -> Typography -> Page)
    2. Have you checked if this issue appears with our theme only or with default Storefront page too?
    3. Please add this code in Theme Options > Styling > Custom css:
    .fixed-header { border-color: transparent; }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 14:00

    Hello,

    Looks like your questions were answered via support chat.
    Feel free to ask if you have any other questions.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:57

    Hello,

    You can add this css code in Theme Options > Styling > Custom css > Custom css for mobile:

    .single-product .fixed-content {
        display:  -webkit-box;
        display:  -webkit-flex;
        display:  -ms-flexbox;
        display:  flex;
        -webkit-box-orient: vertical;
        -webkit-box-direction: normal;
        -webkit-flex-direction: column;
            -ms-flex-direction: column;
                flex-direction: column;
    }
    
    .single-product .short-description,
    .single-product .product-information .yith-wcwl-add-to-wishlist, .single-product .product-info-wrapper .yith-wcwl-add-to-wishlist, .single-product .product-summary-center .yith-wcwl-add-to-wishlist,
    .single-product .product-information .product_meta, .single-product .product-info-wrapper .product_meta, .single-product .product-summary-center .product_meta,
    .single-product .product-content .compare,
    .single-product .product-share {
        -webkit-box-ordinal-group: 2;
        -webkit-order: 1;
            -ms-flex-order: 1;
                order: 1;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:41

    1. Go to Edit Home page and “Show revolution slider instead of breadcrumbs and page title” > set No slider, Breadcrumbs Style > Disable and add slider on page as element + set for the row that contains slider – “Stretch row and content”.
    2. Please use this custom css code:

    .post-type-archive-product #woocommerce_product_categories-2 .widget-title:before,
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title:before {
        display: none;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title {
        text-align: center;
        border: 2px solid #f3b714;
        background-color: #f3b714;
        color: white;
        font-size: 20px;
        padding: 10px;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .widget-title span {
        background:  #f3b714;
    }
    .post-type-archive-product #woocommerce_product_categories-2 {
        border: 2px solid #f3b714;
        margin-right: 10px;
        margin-bottom: 20px;
        margin-left: 0px;
    }
    .post-type-archive-product #woocommerce_product_categories-2  li > a {
        padding-left:  20px !important;
    }
    .post-type-archive-product #woocommerce_product_categories-2 .product-categories {
        margin-bottom: 0px;
    }

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:19

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 13:18

    Hello, @temppelinemanta

    1. Please create a new topic and provide link to post with the gallery.
    2. Ultimate Addons for Visual Composer is a required plugin, you can delete it but some features will be unavailable after that. Here you can find latest plugins versions – https://www.8theme.com/download-plugins/ (to update plugin, simply connect to your server using FTP. Copy extracted plugins folders into wp-content/plugins/).

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:54

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:44

    Hello,

    You’re welcome!
    Have a nice day.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:43

    Hello,

    Please check now http://prntscr.com/iltcgo > http://prntscr.com/iltcbf

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 12:11

    Could you please provide temporary wp-admin access in Private Content?

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:59

    Hello, @temppelinemanta

    Done.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:52
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:49

    Hello,

    You use latest WC plugins version, so make sure that theme also up-to-date. Version of parent theme you can check in Appearance > Themes > Theme details.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:37

    Hello,

    We’ve updated slider plugin. Please check now – https://prnt.sc/ilsfk4

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:25

    Go to Theme Options and click Save changes then clear cache and check one more time.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 11:21

    Hello,

    Oh I see that the zoom on the first image a bit different. I’ve passed this to our developers.
    Yes, we would recommend to use graphics editor and prepare product images (make them the same size) before uploading it to your media gallery, then your grid will look much better than if you use crop option.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 2, 2018 at 10:58

    You’re welcome!

    Regards

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    Viewing 57,630 results - 57,601 through 57,630 (of 68,231 total)
Viewing 30 posts - 57,601 through 57,630 (of 68,231 total)
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