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Sidebar Missing Products - by erinok - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 6 years, 1 months ago ago by Rose Tyler

  • Avatar: erinok
    erinok
    Participant
    February 28, 2018 at 01:33

    Dear Support,

    We just added a new product – Soap: https://essentialthree.com/product/natural-soaps/

    It is in the category Body Care. It is showing up in the drop-down menu, but not the sidebar menu. We cannot find any reason it is not displaying in the sidebar – can you please advise?

    Lip Balm is also missing from the sidebar: https://essentialthree.com/product/lip-balm/

    Thank you.

    #186566 Copied Theme version: 4.1 WooCommerce version: 3.3.3
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 07:59

    Hello,

    I do not see the problem http://prntscr.com/ikr7t6 Could you please describe the issue in more details?

    Regards

    #186590 Copied
    Avatar: erinok
    erinok
    Participant
    February 28, 2018 at 18:00

    It seems to have magically fixed itself, however, we lost our sidebar formatting. I just checked and it still uses Extra Class category-1. Can you please advise on how to reinstate the formatting? Thank you.

    #186728 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 10:11

    Hello,

    Please describe the problem with formatting in details. Could you please provide some screenshots for better understanding?

    Regards

    #186786 Copied
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