Menu widget for footer - by 20comunicacion

This topic has 14 replies, 2 voices, and was last updated 6 years ago ago by Rose Tyler

  • Avatar: 20comunicacion
    20comunicacion
    Participant
    February 27, 2018 at 15:24

    Hello. I’m trying the 8theme menu widget, but I think that doesn’t work fine, is not any menu available in the droplist… (Screenshot: https://imgur.com/a/FOSKj)

    13 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2018 at 15:32

    Hello,

    What theme version do you use? Please provide temporary wp-admin access in Private Content so we can take a closer look.

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 27, 2018 at 15:34

    Private

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 27, 2018 at 15:53

    Provide FTP access in Private Content also.
    Thanks in advance.

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 28, 2018 at 10:38

    Hello. At this time I can’t provide you FTP access, but I can send you all the files that you need. Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 11:03

    Hello,

    Please, temporary disable all 3-rd party plugins and check if the problem will be solved. If the problem doesn’t relate to some 3-rd party plugin, we need your FTP access to explore the issue more deeply.

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 28, 2018 at 14:49

    Access in private.

    Please, contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 15:53

    Hello,

    Please check now.

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 28, 2018 at 15:56

    Now yes, thanks. What was the problem? I have same issue in other installation after update to last theme version…

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:08

    You’re welcome!
    xstore/framework/widgets/menu.php file
    http://prntscr.com/iky3m7 to http://prntscr.com/iky3sw

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 28, 2018 at 16:09

    Thanks, so is a bug? Will be fixed in next update?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 28, 2018 at 16:11

    Yes, the fix will be included in next theme update.

    Regards

    Avatar: 20comunicacion
    20comunicacion
    Participant
    February 28, 2018 at 21:40

    Thanks, but now I can’t save menu items changes, in appearence->menu, I’m trying to add more items to the menus, but when I save, I see your logo but doesn’t save… Maybe is still something wrong?? Changing theme to Twenty Seventeen, no problem. Thanks.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 1, 2018 at 08:14

    Hello,

    Please clear cache and check one more time.

    Regards

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