Can not add products to wish list or to shopping cart unless I’m logged in as admin. Sometimes it adds one and when I try to add multiple products to cart it replace the recently added one with the old one.
Site URL: hidden Theme version: Royal Theme V: 3.1 WooCommerce version: WooCommerce Version: 3.2.3
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Please check if the problem relates to changes in child theme. This means that you need to activate parent theme on site and check work of cart and wishlist. If the problem occurs even with parent theme, try to disable all 3rd-party plugins and check one more time.
Also, versions of theme and woocommerce, that you use, do not fully compatible, this can be reason of the problem. Here you may find changelog and information about compatibility – https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976
Let us know if you need any further assistance.
I activated the parent theme and the same thing happens. I updated the theme which means it should now be compatible with my version of woocommerce. any other suggestions? Also, after updating it I try to go to my page and I can only see the header and the rest is hidden.
Site URL: hidden Theme version: Royal WooCommerce version: 3.2.3
I have deactivated the woocommerce deposits plugin and the woocommerce wishlist, it seems to be working fine now. Apparently those plugins are not compatible with the new version of woocommerce.(v. 3.3.3)
any recommendations based on this information? also when I update the them, the appearance changes and like I mentioned earlier only my header is displayed when I do so.
Site URL: hidden Theme version: 3.1 WooCommerce version: 3.3.3
1) Go to Appearance > Themes > enable official WooCommerce theme Storefront and check if this problem appears even with the default theme.
2) If yes, then to contact plugin author to solve the problem. We won’t be able to do this.
3) If the problem happens only when our theme is enabled and everything works fine with the default WC theme then reply back to me.