Page 1325 – 8theme.com

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Rose Tyler

Support staff

November 22, 2020 at 17:10

Hello,

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then

Regards

#260730 Copied In reply to: Product images are not shown

Rose Tyler

Support staff

November 22, 2020 at 16:58

Hello,

Take my apologies, I can’t answer all your questions, right now. Our technicians team is not available during the weekend. From tomorrow we will be able to take a closer look at all your topics on the forum and help. Please be patient. I hope for your understanding.
As for me, the site can be visible on computer and mobile – https://prnt.sc/vnv3f3 https://prnt.sc/vnv482 (chrome and safari browsers), maybe there is a cache, please try to clear it on your devices.

Regards

#260728 Copied In reply to: Site not visible and does not load!

Rose Tyler

Support staff

November 22, 2020 at 16:45

Hello,

Thanks for using our theme.
You can change the width of the section with the image via Theme Options > WooCommerce (Shop) > Single product page builder – https://prnt.sc/vnuw7y
Or prepare product images using a graphics editor, for example – https://prnt.sc/vnuxbw , on the demo we use such size – https://prnt.sc/vnuxlv

Regards

#260727 Copied In reply to: Can't change size of single product page picture.

Rose Tyler

Support staff

November 22, 2020 at 13:21

Also, read about Downloadable products in WC docs https://docs.woocommerce.com/document/digital-downloadable-product-handling/

Regards

#260711 Copied In reply to: Custom Tab

Rose Tyler

Support staff

November 22, 2020 at 13:20

Hello,

By default, there are 2 custom tabs avialible: – Theme Options > WooCommerce (Shop) > Single product page > Tabs > Custom Tab (same for all products); – Custom tab content on a separate product page > [8theme] Product Options.
Also, you can use code from this article – https://docs.woocommerce.com/document/editing-product-data-tabs/

Regards

#260710 Copied In reply to: Custom Tab

Rose Tyler

Support staff

November 22, 2020 at 13:16

Hi,

I’ve checked your Shop page on mobile and do not see problems. Please describe the problem in more detail. Thanks in advance.

Regards

#260709 Copied In reply to: Shop

Rose Tyler

Support staff

November 22, 2020 at 11:51

https://prnt.sc/vnr5a6 – this is independent of the theme. Contact WPML support to get more information.

Regards

#260704 Copied In reply to: Problem in all products display

Rose Tyler

Support staff

November 22, 2020 at 11:47

Hi,

1) There is no option to make the menu full width, you can set the width in px – https://prnt.sc/vnr2xm
Here you can submit a feature request – https://www.8theme.com/taskboard/
2) Have you sorted out?

Regards

#260703 Copied In reply to: Mega Menu with Elementor

Rose Tyler

Support staff

November 22, 2020 at 11:10

Hello,

I can’t log in to the Dashboard of the test site – https://gyazo.com/f88b0c6a00b442b2789651d54a4c38d7 , the production site can be logined without this problem. Please check.

Regards

#260700 Copied In reply to: Header top wrapper suddenly too high

Rose Tyler

Support staff

November 22, 2020 at 10:47

your-site-url/my-account//google/oauth2callback

Regards

#260698 Copied In reply to: Authorised redirect URIs – google login

Rose Tyler

Support staff

November 22, 2020 at 10:42

Hello,

Sorry, but your question is a bit unclear for me. Please describe it in more detail with screenshots. Use the Lightshot screenshot tool to share the screenshot.

Regards

#260697 Copied In reply to: Sitemap

Rose Tyler

Support staff

November 22, 2020 at 10:34

I’ve changed the settings of the Wishlist plugin. Please check now.

Regards

#260694 Copied In reply to: Static Block Cache Issue

Rose Tyler

Support staff

November 22, 2020 at 10:22

Hello,

Please watch this video – https://youtu.be/eDclashcCwo

Regards

#260693 Copied In reply to: Authorised redirect URIs – google login

Rose Tyler

Support staff

November 22, 2020 at 10:22

SKU should be a unique number that doesn’t repeat anywhere.

Regards

#260692 Copied In reply to: Very strange search error

Rose Tyler

Support staff

November 22, 2020 at 09:33

Hello,

Thanks for using our theme.
Could you provide temporary wp-admin access?

Regards

#260690 Copied In reply to: Ask a Question not showing on the products

Rose Tyler

Support staff

November 22, 2020 at 09:32

Hello,

Could you provide a screenshot for a better understanding?
Use the Lightshot screenshot tool to share the screenshot.

Regards

#260689 Copied In reply to: Hide Number of Products (Filter)

Rose Tyler

Support staff

November 22, 2020 at 09:29

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#260688 Copied In reply to: Search Bar Text

Rose Tyler

Support staff

November 22, 2020 at 09:22

Hi,

Disable “Fixed Added To Cart Message” via Theme Options > WooCommerce > Single product page > Single product layout.
You may try third-party plugins to add the Ajax add to cart for the variable products https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/

Regards

#260687 Copied In reply to: How to hide the sticky Cart Status bar at the bottom of Product Detail Page

Rose Tyler

Support staff

November 22, 2020 at 09:14

Hello,

There is limit on activations. The theme can be activated 2 times (a test and production sites = 1 end project only). When you delete site or content and re-install the theme, you need to deactivate the theme first – https://prnt.sc/vnpjp7 , then you will be able to activate it without a problem.

Regards

#260685 Copied In reply to: My Theme is not getting activated on another domain
Rose Tyler

Support staff

November 22, 2020 at 09:09
1) Add the next code in Theme Options > Theme Custom CSS:

.woo-variation-swatches.wvs-attr-behavior-blur .variable-item:not(.radio-variable-item).disabled:before, .woo-variation-swatches.wvs-attr-behavior-blur .variable-item:not(.radio-variable-item).disabled:after { display: none; }

2) What plugin do you mean? Woocommerce is a free plugin that already installed on your site.

Regards
#260684 Copied In reply to: eshop changes
Rose Tyler

Support staff

November 22, 2020 at 09:03

Hello,

Thanks for using our theme.
I do not see demo content on your site. Import the Organic01 version and install the WC Marketplace plugin and you’ll get that demo.
Such feature https://prnt.sc/vnpg6e can be activated via Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products) > On.
Let us know if you need any further assistance.

Regards

#260683 Copied In reply to: Xstore Dokan Multi Vendor WC MarketPlace

Rose Tyler

Support staff

November 22, 2020 at 08:51

Hi,

As I can see, it is white now – https://prnt.sc/vnpccb Have you sorted out?

Regards

#260682 Copied In reply to: Header Text Color & Social Icon Color Change

Rose Tyler

Support staff

November 22, 2020 at 08:45

Hello,

We’ve checked. You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#260680 Copied In reply to: reached activation number limit

Rose Tyler

Support staff

November 21, 2020 at 17:00

Our theme doesn’t include coupons functionality, by default it comes from woocommerce – https://docs.woocommerce.com/document/coupon-management/
Also, you can use additional plugins to chive the desired result.

Regards

#260662 Copied In reply to: coupon site

Rose Tyler

Support staff

November 21, 2020 at 16:56

Hello,

Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock > Enable “Out Of Stock” Label

Regards

#260661 Copied In reply to: Add out of stock label

Rose Tyler

Support staff

November 21, 2020 at 16:55

Hello,

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then

Regards

#260660 Copied In reply to: Something wrong with .js

Rose Tyler

Support staff

November 21, 2020 at 16:52

Please check credentials – https://prnt.sc/vnf9zv

Regards

#260659 Copied In reply to: In homepage footer showing fine, but other pages showing something wrong

Rose Tyler

Support staff

November 21, 2020 at 16:42

Ok. You can activate the theme now.

Regards

#260657 Copied In reply to: code

Rose Tyler

Support staff

November 21, 2020 at 16:40

Could you provide temporary wp-admin access?

Regards

#260656 Copied In reply to: Price Filter Widget / Cart

Rose Tyler

Support staff

November 21, 2020 at 16:39

Please use the Private Content area here, or contact us by email via form on this page – https://themeforest.net/user/8theme

Regards

#260655 Copied In reply to: theme customization not work
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Viewing 39,750 results - 39,721 through 39,750 (of 68,231 total)

Viewing 30 posts - 39,721 through 39,750 (of 68,231 total)

← 1 2 3 … 1,324 1,325 1,326 … 2,273 2,274 2,275 →

Forum Replies Created

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