Hi,
Sorry for the delay in answering. There is no ready solution yet. Our developers will continue working on this issue after the weekend.
Regards
Hi,
Please provide temporary wp-admin and FTP access.
Regards
Hi,
Sorry for the delay in answering. There is no ready solution yet. Our developers will continue working on this issue after the weekend.
Regards
You need to check with Storefront – the default official WooCommerce theme.
Regards
Fixed. Clear cache and check now.
Regards
Hi,
There is no such possibility by default. You can submit a request on our taskboard – https://www.8theme.com/taskboard/
Regards
Hello,
Provide temporary wp-admin and FTP access to both sites so we can take a closer look.
Regards
It doesn’t work correctly even with the default theme – https://gyazo.com/ad480fb31f44ac9341940b19e645a743 (xstore core plugin – disabled), so I would recommend you to contact WooCommerce support https://wordpress.org/support/plugin/woocommerce/
As a temporary solution, we disabled Ajax add to cart – https://prnt.sc/vmw1wx
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Hello,
1) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2) Do you mean Single product page? Please provide a screenshot. Use the Lightshot screenshot tool to share the screenshot.
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Hello,
Theme Options > WooCommerce (Shop) > Shop > Catalog Mode
We can’t recommend a plugin for this because did not test such plugins officially with the theme.
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Hello,
Please provide URL of your site and temporary wp-admin access, so we can take a closer look.
Regards
Hello,
It can’t be done using custom CSS only. You can submit a feature request on adding a new option here – https://www.8theme.com/taskboard/
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Hello,
Here is a list of required plugins https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , check the description of activated plugins on your site, and disable unrequited.
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Hello,
Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
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Hello,
Theme Options > Header builder > Newsletter > Newsletter On > On click
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Provide URL and temporary wp-admin access.
Regards
Provide temporary wp-admin access, so we can take a closer look.
Regards
Hello,
It is because of columns number and your screen size, you can disable unrequited elements via Screen options – https://prnt.sc/vl9qn6
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Yes, it seems.
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Hello,
Thanks for using our theme.
1) Where exactly you have got that?
2) https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
Regards
Hello,
Do you mean settings in Theme Options or you edited files of the parent theme?
Please check FTP access – https://prnt.sc/vmq0ql
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Hello,
Clear cache of your mobile browser – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DiOS&hl=en
Regards
Hi,
We did not face such a warning earlier. Try to contact Elementor support to get more information about it.
Regards
Please add this IP also – 176.98.70.120
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Hello,
Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then
Regards
Hello,
Thanks for using our theme.
Please submit separate topics for different questions next time. Thanks in advance.
1) I do not see wp-admin access. The theme can be deactivated from Dashboard > XStore > Welcome https://prnt.sc/vmojvu , then activate it using your purchase code.
2) We can’t connect – https://prnt.sc/vmoxnb
Make sure that you are using the latest version of the theme. Check if you have this code in xstore/woocommerce/content-product.php http://prntscr.com/vmovix
Did you rewrite this file via child-theme/woocommerce/content-product.php – if so then please update your child file accordion to xstore main theme file.
Regards
Please read this article – https://themeforest.net/licenses/terms/regular , 1 license = 1 project
Regards
Hi,
You can enable Single Product Builder via Theme Options, which allows creating the content of single product page from scratch depends on your needs, and use Multiple Templates.
Regards
Hi,
You can enable Single Product Builder via Theme Options, which allows creating the content of single product page from scratch depends on your needs, and use Multiple Templates.
Regards
We do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins.
Regards
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