Why you do not want to use the plugin that comes bundled with our theme?
Does WooCommerce Wishlists showing on the products when a default WC theme (Storefront) is activated on your site?
We do not have such an option for Up-Sells products, unfortunately. You can submit a feature request here – https://www.8theme.com/taskboard/
Regards
Rose Tyler
Support staff
November 21, 2020 at 16:29
Hello,
Thanks for using our theme.
Do you mean Theme Options can’t be opened or saved? Please describe the problem in more detail. Provide temporary Url and temporary wp-admin access, so we can take a closer look.
Theme Options > WooCommerce (Shop) > Single product page > Related products > Related Products Per View
There is no possibility to change the hover effect for mobile only. You can change it globally via Theme options > WooCommerce > Shop > products style > Image Hover Effect
I’ve checked your site and do not see the problem with the mobile menu – https://prnt.sc/vncuvw Please clear cache of your mobile browser and check one more time.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:49
I’ve passed this question to one of our developers. Please give full admin access for user in your dashboard, so we can disable plugins and check it more deeply.
Do not change FTP access. You will get an answer after the weekend. Please be patient. Thanks in advance.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:44
Hello,
Thanks for using our theme.
1) Do you use our Price filter https://prnt.sc/vncnjn ?
Theme Options > WooCommerce (Shop) > Shop > Shop page Filters > Ajax Product Filters > On
2) It is the default functionality that comes from WooCommerce plugin. There is no possibility to change it from our theme side.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:39
Hello,
We can see the next activations – https://prnt.sc/vncmiehttps://themeforest.net/licenses/terms/regular
If you need to delete the current installations, deactivate the theme – https://prnt.sc/uyzcst first, then you will be able to activate it on a new site.
Note that 1 license of the theme can be used on 1 staging site + 1 live/production site = 1 end project only.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:35
You’re welcome!
I’ve passed your question to our technicians team. They will be able to check it after the weekend. Please be patient and do not change access.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:20
Hello,
Please provide FTP access also.
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:17
Hello,
Is it tags or variation swatches? Theme Options > WooCommerce (Shop) > Shop > Shop elements > Variation swatches – https://prnt.sc/vnccba
Regards
Rose Tyler
Support staff
November 21, 2020 at 13:15
Hello,
7.1.2 is the latest one, just ignore the message, and update the theme once a new version will be available officially – https://prnt.sc/vncb9f
Regards
Rose Tyler
Support staff
November 21, 2020 at 12:02
Hello,
Thanks for using our theme.
According to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular
If your local and live (hosting) sites mean 1 project, the same license can be used on both.
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:55
Hello,
Thanks for using our theme.
Download .mo file https://prnt.sc/vnba6r , upload it into /wp-content/languages/themes/ folder Go to Loco translate > Themes > XStore > https://prnt.sc/vnbawv > click on Sync and continue translation – https://prnt.sc/vnbb2p
Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Please provide URL and temporary wp-admin access, so we can take a closer look.
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:38
Hello,
Theme Options > Styling > Main color.
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:37
Hello,
Please provide URL and temporary wp-admin access via Private Content area – https://prnt.sc/vnb42h
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:34
Hello,
Sorry, but your question is a bit unclear for me. Could you provide temporary wp-admin access?
Theme Options > Header builder > Header sticky > check which header areas sticky https://prnt.sc/vnb27s
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:28
Hi,
1) Theme Options > Header builder > top header > text ransform – none
2) Theme Options > Header builder > Contacts > delete both elements and add items from scratch. For example – https://prnt.sc/vnaxkw
3) Theme Options > Header builder > Main header > WCAG Color > Custom > select color
Theme Options > Header builder > Main menu > Text Color (Hover, Active)
4) Please describe the request in mode detail for a better understanding.
5) Yes, for example – https://xstore.8theme.com/demos/2/electron01/https://prnt.sc/vnb042https://prnt.sc/vnazws
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:10
Hello,
I’ve disabled “Search By SKU” and it works. Keep this option disabled or change SKU numbers – https://prnt.sc/vnarwvhttps://prnt.sc/vnas4u , they should not be the same as titles of products.
Regards
Rose Tyler
Support staff
November 21, 2020 at 11:02
Hello,
Sorry for the delay in answering. This topic was passed to our developers. The technicians team is not available during the weekend, they continue work from Monday. I will let you know once get a reply from them.
Please provide temporary wp-admin and FTP access. Our technicians will be able to take a closer look and help after the weekend.
Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.
If you do not know how to create FTP contact with your hosting provider, they will help you.
