Replies by Rose Tyler | 8theme forum

Forum Replies Created

Viewing 30 posts - 39,691 through 39,720 (of 68,187 total)

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Rose Tyler

Support staff

November 22, 2020 at 10:47

your-site-url/my-account//google/oauth2callback

Regards

#260698 Copied In reply to: Authorised redirect URIs – google login

Rose Tyler

Support staff

November 22, 2020 at 10:42

Hello,

Sorry, but your question is a bit unclear for me. Please describe it in more detail with screenshots. Use the Lightshot screenshot tool to share the screenshot.

Regards

#260697 Copied In reply to: Sitemap

Rose Tyler

Support staff

November 22, 2020 at 10:34

I’ve changed the settings of the Wishlist plugin. Please check now.

Regards

#260694 Copied In reply to: Static Block Cache Issue

Rose Tyler

Support staff

November 22, 2020 at 10:22

Hello,

Please watch this video – https://youtu.be/eDclashcCwo

Regards

#260693 Copied In reply to: Authorised redirect URIs – google login

Rose Tyler

Support staff

November 22, 2020 at 10:22

SKU should be a unique number that doesn’t repeat anywhere.

Regards

#260692 Copied In reply to: Very strange search error

Rose Tyler

Support staff

November 22, 2020 at 09:33

Hello,

Thanks for using our theme.
Could you provide temporary wp-admin access?

Regards

#260690 Copied In reply to: Ask a Question not showing on the products

Rose Tyler

Support staff

November 22, 2020 at 09:32

Hello,

Could you provide a screenshot for a better understanding?
Use the Lightshot screenshot tool to share the screenshot.

Regards

#260689 Copied In reply to: Hide Number of Products (Filter)

Rose Tyler

Support staff

November 22, 2020 at 09:29

Hello,

Please provide temporary wp-admin access, so we can take a closer look.

Regards

#260688 Copied In reply to: Search Bar Text

Rose Tyler

Support staff

November 22, 2020 at 09:22

Hi,

Disable “Fixed Added To Cart Message” via Theme Options > WooCommerce > Single product page > Single product layout.
You may try third-party plugins to add the Ajax add to cart for the variable products https://wordpress.org/plugins/woocommerce-ajax-add-to-cart-for-variable-products/ or https://wordpress.org/plugins/woo-ajax-add-to-cart/

Regards

#260687 Copied In reply to: How to hide the sticky Cart Status bar at the bottom of Product Detail Page

Rose Tyler

Support staff

November 22, 2020 at 09:14

Hello,

There is limit on activations. The theme can be activated 2 times (a test and production sites = 1 end project only). When you delete site or content and re-install the theme, you need to deactivate the theme first – https://prnt.sc/vnpjp7 , then you will be able to activate it without a problem.

Regards

#260685 Copied In reply to: My Theme is not getting activated on another domain
Rose Tyler

Support staff

November 22, 2020 at 09:09
1) Add the next code in Theme Options > Theme Custom CSS:

.woo-variation-swatches.wvs-attr-behavior-blur .variable-item:not(.radio-variable-item).disabled:before, .woo-variation-swatches.wvs-attr-behavior-blur .variable-item:not(.radio-variable-item).disabled:after { display: none; }

2) What plugin do you mean? Woocommerce is a free plugin that already installed on your site.

Regards
#260684 Copied In reply to: eshop changes
Rose Tyler

Support staff

November 22, 2020 at 09:03

Hello,

Thanks for using our theme.
I do not see demo content on your site. Import the Organic01 version and install the WC Marketplace plugin and you’ll get that demo.
Such feature https://prnt.sc/vnpg6e can be activated via Theme Options > WooCommerce (Shop) > Shop > Products style > Add To Cart With Quantity (Simple Products) > On.
Let us know if you need any further assistance.

Regards

#260683 Copied In reply to: Xstore Dokan Multi Vendor WC MarketPlace

Rose Tyler

Support staff

November 22, 2020 at 08:51

Hi,

As I can see, it is white now – https://prnt.sc/vnpccb Have you sorted out?

Regards

#260682 Copied In reply to: Header Text Color & Social Icon Color Change

Rose Tyler

Support staff

November 22, 2020 at 08:45

Hello,

We’ve checked. You can activate the theme now.
Please note that according to the ThemeForest license policy, you can use 1 license for 1 project only (dev site, production site, localhost but the same project) – https://themeforest.net/licenses/terms/regular

Regards

#260680 Copied In reply to: reached activation number limit

Rose Tyler

Support staff

November 21, 2020 at 17:00

Our theme doesn’t include coupons functionality, by default it comes from woocommerce – https://docs.woocommerce.com/document/coupon-management/
Also, you can use additional plugins to chive the desired result.

Regards

#260662 Copied In reply to: coupon site

Rose Tyler

Support staff

November 21, 2020 at 16:56

Hello,

Theme Options > WooCommerce (Shop) > Shop elements > Sale & Out of Stock > Enable “Out Of Stock” Label

Regards

#260661 Copied In reply to: Add out of stock label

Rose Tyler

Support staff

November 21, 2020 at 16:55

Hello,

Try to disable all the third-party plugins, that do not come bundled with the theme https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , and check how it works then

Regards

#260660 Copied In reply to: Something wrong with .js

Rose Tyler

Support staff

November 21, 2020 at 16:52

Please check credentials – https://prnt.sc/vnf9zv

Regards

#260659 Copied In reply to: In homepage footer showing fine, but other pages showing something wrong

Rose Tyler

Support staff

November 21, 2020 at 16:42

Ok. You can activate the theme now.

Regards

#260657 Copied In reply to: code

Rose Tyler

Support staff

November 21, 2020 at 16:40

Could you provide temporary wp-admin access?

Regards

#260656 Copied In reply to: Price Filter Widget / Cart

Rose Tyler

Support staff

November 21, 2020 at 16:39

Please use the Private Content area here, or contact us by email via form on this page – https://themeforest.net/user/8theme

Regards

#260655 Copied In reply to: theme customization not work

Rose Tyler

Support staff

November 21, 2020 at 16:38

Why you do not want to use the plugin that comes bundled with our theme?
Does WooCommerce Wishlists showing on the products when a default WC theme (Storefront) is activated on your site?

Regards

#260654 Copied In reply to: WooCommerce Wishlists

Rose Tyler

Support staff

November 21, 2020 at 16:36

Theme Options > WooCommerce (Shop) > Shop > Shop elements > Variation swatches – https://prnt.sc/vnf1xi

Regards

#260652 Copied In reply to: Change shop sidebar widget color

Rose Tyler

Support staff

November 21, 2020 at 16:34

Hello,

1) https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/
2) WooCommerce > Settings > Products > Inventory > Out of stock visibility

Regards

#260650 Copied In reply to: eshop changes

Rose Tyler

Support staff

November 21, 2020 at 16:31

Hi,

We do not have such an option for Up-Sells products, unfortunately. You can submit a feature request here – https://www.8theme.com/taskboard/

Regards

#260649 Copied In reply to: "RELATED PRODUCTS" & "YOU MAY ALSO LIKE" Sliders on mobile

Rose Tyler

Support staff

November 21, 2020 at 16:29

Hello,

Thanks for using our theme.
Do you mean Theme Options can’t be opened or saved? Please describe the problem in more detail. Provide temporary Url and temporary wp-admin access, so we can take a closer look.

Regards

#260648 Copied In reply to: theme customization not work

Rose Tyler

Support staff

November 21, 2020 at 15:56

Hello,

Follow this article – https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Regards

#260645 Copied In reply to: WPBakery Page Builder

Rose Tyler

Support staff

November 21, 2020 at 14:12

Hi,

Theme Options > WooCommerce (Shop) > Single product page > Related products > Related Products Per View
There is no possibility to change the hover effect for mobile only. You can change it globally via Theme options > WooCommerce > Shop > products style > Image Hover Effect

Regards

#260635 Copied In reply to: "RELATED PRODUCTS" & "YOU MAY ALSO LIKE" Sliders on mobile

Rose Tyler

Support staff

November 21, 2020 at 13:57

Hello,

Lightshot Screenshot tool https://app.prntscr.com/en/index.html makes screenshots and generates links then you can provide links of screenshots here via Private Content area – https://prnt.sc/u7vwsg

I’ve checked your site and do not see the problem with the mobile menu – https://prnt.sc/vncuvw Please clear cache of your mobile browser and check one more time.

Regards

#260633 Copied In reply to: my mobile menu broken because update

Rose Tyler

Support staff

November 21, 2020 at 13:49

I’ve passed this question to one of our developers. Please give full admin access for user in your dashboard, so we can disable plugins and check it more deeply.
Do not change FTP access. You will get an answer after the weekend. Please be patient. Thanks in advance.

Regards

#260632 Copied In reply to: Previous and Next Product Buttons on Single Product Page
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39,691–39,720 of 68,187 posts

Viewing 30 posts - 39,691 through 39,720 (of 68,187 total)

← 1 2 3 … 1,323 1,324 1,325 … 2,271 2,272 2,273 →

Forum Replies Created

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