Urgent : error with ajax - by apotik - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

  • Avatar: apotik
    apotik
    Participant
    November 21, 2020 at 10:30

    Hello, i created a ticket two days ago but I closed it yesterday thinking that my problem was solved but apparently not, because on other media I am told that the problem persists. This is the quick views icon on my products on the home page, when you click there is the message “error with ajax” you have already recommended that I clear the cache but it does not work. Thanks for your help.

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 21, 2020 at 13:20

    Hello,

    Please provide FTP access also.

    Regards

    Avatar: apotik
    apotik
    Participant
    November 22, 2020 at 14:51

    yes of course , thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 23, 2020 at 13:58

    Hello,

    Error caused by WP Cerber Security, Anti-spam & Malware Scan plugin. It looks the plugin blocks the admin-ajax.php (403 error appeared in console). We disabled plugin, then enabled again and problem disappeared. Contact plugin author to sort out.

    Regards

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