• 

  rajitha

  Participant

  November 21, 2020 at 10:30

  I’m trying to update the core plugin and theme but it showing following error when updating.

  An error occurred while updating XStore: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

  #260600 Copied Theme version: 7.0.2

  1 Answer

  

  Rose Tyler

  Support staff

  November 21, 2020 at 11:50

  Hello,

  Go to XStore > deactivate theme and then activate it again using your purchase code.
  After that follow the instructions and press the Check updates button https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ Update both: theme and XStore Core plugin. Or you can do the update via FTP, as described in the documentation.
  https://www.8theme.com/documentation/xstore/plugins/plugins-update/
  After the update, you need to re-save Theme Options (go to Theme Options > click on Publish) and clear cache.

  Regards

  #260615 Copied