Hello,
Fixed. Changes were done in the child theme.
Regards
Hello,
Fixed. Changes were done in the child theme.
Regards
Hello,
There is no such option, you can submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
Sorry for the delay in answering.
Here is what I can see on your site via Chrome browser – https://gyazo.com/8cdf737910ac7b44fd8d09a5ca9c2108 Please clear cache and check one more time.
Provide screenshots of what exactly is incorrect for you. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Edge is not the best browser to use and check because it does not support many of the modern CSS styles well and it’s not related to the theme but to WooCommerce plugin styles. So, try using Chrome or FF.
Regards
Hello,
Thanks for the reply.
Please read this topic – https://www.8theme.com/topic/filters-do-not-work-properly/
As was mentioned, you can submit a request here – https://www.8theme.com/taskboard/ , there is no ready solution to change the functionality of the filter according to your description, unfortunately.
Regards
Hello,
I can’t login your site – http://prntscr.com/10w2w77
1) These strings come from XStore Core plugin. Open translation of the plugin, click on Sync button, then find strings and translate.
2) Do you use File Generator?
Regards
Hello,
Update the theme, XStore Core plugin, WooCommerce – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/ , after the update > go to Theme Options and click on Save. Then clear all cache and check the gallery. if your site is live, create a staging site (full copy of the existing one), can do updates there first. If everything is ok then you’ll be able to update the production site.
Regards
Hello,
I do not see the problem on your site.
Clear cache and check one more time. Provide us with a video of the problem.
If you can see the problem, try to disable all 3rd party plugins (including cache plugin) and check how it works then.
Regards
Hello,
I do not see the problem on your site – https://gyazo.com/d7d5e412642bc8b01000ed6c5b6be8f6 https://gyazo.com/d38bb33dffdc0f649886ec4c686758de
Please clear cache and check one more time.
Regards
Hello,
1) Theme Options > Blog > Blog layout > Show Sidebar Only On Blog Page > On
2) Theme Options > Footer > Footer styling > Footer Text Color Scheme > Light
Regards
Hello,
Clear cache and check now – http://prntscr.com/10w25rr > http://prntscr.com/10w25x8
You can disable Loco translate plugin now.
Regards
Change this code http://prntscr.com/10w204d to
.outofstock .content-product .button,
.content-product .st-swatch-btn-readmore {
background-color: grey;
font-size: 0px !important;
}
.outofstock .content-product .button:after,
.content-product .st-swatch-btn-readmore:after {
content: "SOLD OUT";
display: inline-block;
font-size: 14px;
}
.outofstock .content-product .button:before,
.content-product .st-swatch-btn-readmore:before {
margin-right: 0px !important;
}
The label can’t be displayed in this case.
Regards
If you need change “peso” word to something else, you can simply edit the translation of WooCommerce via Loco translate the plugin.
If you want to do more complicated changes, edit files via the child theme.
Regards
Hi,
Thanks for using our theme.
Edit page using Elementor, delete this margin for inner section – http://prntscr.com/10w0mhl , and set Stretch Section for the main section, for example http://prntscr.com/10w0nm1
Regards
I do not see it on your Home page. Is it solved?
Regards
Hello,
We’ve added custom CSS code to fix the issue with arrows – http://prntscr.com/10vy7f4 (Theme Options > Additional CSS).
Regards
Hello,
Please check credentials – http://prntscr.com/10vy2qa
Do you have any errors in browser console? Other emails are displayed correctly? What you did when the content disappeared, maybe you installed an additional plugin?
Regards
Hello,
Thanks for using our theme.
Edit page using Elementor, change or delete this code – https://prnt.sc/10v5gyi
Regards
Loco translate > Themes > XStore > open translation and click on Sync button https://www.8theme.com/documentation/xstore/theme-translation/translation-files-update/ , then fint and translate the text.
If this doesn’t work, provide temporary wp-admin and FTP access.
Regards
Hello,
On your site, we can see these errors in the browser console – http://prntscr.com/10vxhyh , it means fonts are not loaded correctly right now. As a rule, it will be fixed once you delete fonts from wp-content/fonts/ folder and select them one more time in Theme Options. You can simply open Theme Options on both your sites and compare fonts settings – https://prnt.sc/10vxopp It is independent of the theme update.
If this way doesn’t help, or you do not want to use this way, try the next one – solution for the “Access-Control-Allow-Origin” error – https://crunchify.com/how-to-fix-access-control-allow-origin-issue-for-your-https-enabled-wordpress-site-and-maxcdn/
Regards
Hello,
Sorry for the delay in answering. We have a lot of requests these days.
Use 8theme – Product Status Filters widget in addition to sizes https://prnt.sc/10bh2ji
and check this topic – https://www.8theme.com/topic/filters-do-not-work-properly/
Regards
Hello,
Describe the problem in more detail with screenshots, please.
Do you have this issue when Storefront (default WooCommerce theme) is activated on your site?
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Regards
Hello,
As I can see, Olga already checked your site – http://prntscr.com/10vwxcf
I’ve visited also, and it doesn’t look slow.
If you do not want to wait for the update that will contain speed improvement, we are ready to give you refund.
Regards
Hello,
Sorry for the delay in answering. We have a lot of requests these days.
Thanks for the screenshots. Here is what I can see on your site – http://prntscr.com/10vw99v (clear cache and check), it looks like you have found width option – http://prntscr.com/10vwabc If you wan to make it full width, like here – https://prnt.sc/10v2nul , just add the next code in Theme Options > Theme custom CSS: https://prnt.sc/10vwh6a
.header-wrapper .et_b_header-menu .menu .item-design-mega-menu.menu-item-has-children {
position: static;
}
.header-wrapper .et_b_header-menu .item-design-mega-menu .menu-static-block.nav-sublist-dropdown {
margin: 0 !important;
left: 0 !important;
right: 0 !important;
width: 100%;
}
.header-wrapper .et_column {
position: static;
}
Your request about products is a bit unclear for me. Please describe the desired result in more detail with screenshots, and I will do my best to help you.
we shifted the website from a local server to another continent, and the footer went rogue.
– submit a new topic https://www.8theme.com/forums/xstore-wordpress-support-forum/ , describe the situation in more detail and you will get assistance.
We can’t recommend such plugins, because did not do official testing.
If you felt that some features are missing and want to help us improve XStore functionality, submit requests here – https://www.8theme.com/taskboard/
Regards
Hello,
Sorry for the delay in answering.
Importing site does not delete any pages or posts. However, it can overwrite your existing content. It is not recommended to do a full import of another demo version when 1 was already imported, your products won’t disappear, but it may cause a mess in content/settings.
If you want to get sections from other demos, use Studio – edit a page using Elementor > click here http://prntscr.com/10ec6jw and https://prnt.sc/10ec6zt
Please describe your goal/the desired result in more detail, maybe we will be able to give you other suggestions.
Regards
Hello,
Sorry for the delay in answering.
Our theme uses own Header builder (Theme Options > Header builder). Elements from there can’t be imported, because Elementor and our one are completely different builders.
Enable static blocks in settings of Elementor – http://prntscr.com/10vvi86 , then you will be able to edit Footer static block, for example – http://prntscr.com/10vvklr https://xstore.8theme.com/elementor/ http://prntscr.com/10vvkxk http://prntscr.com/10vvl8l http://prntscr.com/10vvllg
Content of Cart can’t be edited using Elementor, unfortunately.
If you want to edit Shop page using Elementor, check documentation fof Elementor Pro plugin, and contact their support, https://elementor.com/blog/customize-woocommerce-product-page/ https://elementor.com/help/creating-a-woocommerce-archive-template/
Regards
Hello,
Changes were done in xstore/js/etheme.min.js file. It will be fixed in the next theme update also.
Regards
Hello,
Thanks for using our theme!
We did not face such situation before.
Try to contact support of Elementor plugin to get assistance.
Enable debug mode in WordPress – https://wordpress.org/support/article/debugging-in-wordpress/ to find out what error appears on your site, it will point you in the right direction what needs to be fixed.
Regards
Hello Hellomarketing,
I will pass your request to our developers. Please provide the mentioned video and your request to them here.
Regards
Hello,
Thanks for using our theme.
We can’t sagest you such plugins, because did not test them officially with XStore. However, check available settings in Theme Options > WooCommerce > Shop > Catalog mode > enable Just catalog.
If you looking for an additional feature, submit a request here – https://www.8theme.com/taskboard/
Regards
Hello,
As we can see, classes for li are not added correctly – https://prnt.sc/10vtss5 on your site.
You can add the next custom CSS code:
.et_b_header-menu .menu li {position: relative;}
and menu will be displayed correctly.
But if you want to find out why there is problem with classes, do next test:
– check how it works when parent theme is activated
– disable all 3rd party plugins and check how it works then. One of additional plugins may cause this problem on your site.
Regards