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Topic: Single Product Page Gallery Images

Khan Afzal

Participant

March 25, 2021 9:44 am

Single Product Page Gallery Images – Last image is not visible or clickable.
Site URL: hidden
Theme version: 7.0.1
WooCommerce version: 4.5.2

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

March 25, 2021 4:16 pm

Hello,

Thanks for using our theme!
I’ve checked your product and do not see the problem. Try to clear the cache on your device and check one more time. Provide us with some screenshots of the problem, please. What browser do you use?
Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.

Regards

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Khan Afzal

Participant

March 25, 2021 4:44 pm

Single Product Page Gallery Images

Content is visible for topic creator and
support staff only.

#281020 copied to clipboard

Robert Hall

Support staff

March 25, 2021 9:24 pm

Hello Khan Afzal

Did you check your website on actual mobile device …? Kindly check it on actual device and let us know if you still facing any issue.

We check your website on mobile and desktop and site is working absolutely fine on both devices.

Robert Hall

Robert Hall

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Khan Afzal

Participant

March 25, 2021 10:56 pm

Yes I checked the url (https://yellowadtech.com/saritoria/product/pink-manish-malhotra-lehenga-set/) on mobile devices and laptops and desktop.
The last image of product gallery is not clickable in most of the devices like laptops (1280 X 720 screen resolution) and many mobile devices like iphone X etc.
But the last image is working properly in bigger resolution like 1920 X 1080 or 1440 X 900.
Please check

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

March 26, 2021 1:22 pm

Hello,

Update the theme, XStore Core plugin, WooCommerce – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update , after the update > go to Theme Options and click on Save. Then clear all cache and check the gallery. if your site is live, create a staging site (full copy of the existing one), can do updates there first. If everything is ok then you’ll be able to update the production site.

Regards

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