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Debugs - by Aristo Florist - on WordPress WooCommerce support

This topic has 6 replies, 3 voices, and was last updated 3 years ago ago by Robert Hall

Aristo Florist

Participant

March 25, 2021 at 14:42

(1) https://prntscr.com/10v5taq
(2) https://prntscr.com/10v5zyf
(3) https://prntscr.com/10v60rn

#280987 Copied Theme version: 7.2.6 WooCommerce version: latest

5 Answers

Rose Tyler

Support staff

March 25, 2021 at 16:47

Hello,

Thanks for contacting us.
1) At first sight, the problem is independent of our theme. Try to activate a default theme and check then. Contact your hosting provider to get assistance in cause our theme is not a reason for the problem.
2) How this block is created? Please provide screenshots of your settings, so we can re-create this on our test site. What version of XStore Core plugin do you use?
3) What PHP version do you use? it can be checked in WooCommerce > Status.
What versions of Massive Addons and WPBakery page builder plugins?

Regards

#281021 Copied

Aristo Florist

Participant

March 29, 2021 at 07:59

are you sure this is not your theme ?
because i sent you console error

#281567 Copied

Rose Tyler

Support staff

March 29, 2021 at 08:05

https://prnt.sc/10v5taq – As was mentioned, check if there are errors when a default theme is activated.

Regards

#281569 Copied

Aristo Florist

Participant

March 29, 2021 at 08:59

all ans of questions show on screen short

Please contact administrator
for this information.

#281581 Copied

Robert Hall

Support staff

March 29, 2021 at 18:34

Hello

Thank you so much for briefing your question , it will be more helpful for us if you can send us your website temporary wp admin access so that we will check your issue and provide you customer support in best possible way.

Robert Hall

#281675 Copied
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