• 

  giuggi

  Participant

  February 24, 2021 at 12:03

  hello,
  When I open the website on safari a symbol appears on the product. This doesn’t happen when I’m using Chrome. The instagram icon at the top also looks different. Is it a bug or something? How can I fix it?
  https://prnt.sc/105lesr

  #276203 Copied Theme version: 3.2.5 WooCommerce version: 5.0.0

  9 Answers

  

  Rose Tyler

  Support staff

  February 24, 2021 at 13:35

  Hello,

  1) Contact Stripe plugin support.
  2) Add this custom CSS code:

  .et_b_header-socials svg {
      padding: 2px;
  }

  and change Icons Zoom (%) via Header builder.

  Regards

  #276233 Copied
  

  giuggi

  Participant

  March 25, 2021 at 14:29

  Hello,
  I have contacted Stripe’ s Plugin Support and they have told me it’ s not their issue. On a different note, I have realize not only on Safari but also with other browsers and mobile devices. Can you help me with this issue please?

  #280984 Copied
  

  Rose Tyler

  Support staff

  March 25, 2021 at 15:43

  Hello,

  When the Stripe plugin is disabled do you have that block?
  When the Storefront theme and Stripe plugin are activated?

  Regards

  #280999 Copied
  

  giuggi

  Participant

  March 26, 2021 at 14:57

  Hello,
  when I disable the stripe plug-in the symbol disappears.

  #281196 Copied
  

  Robert Hall

  Participant

  March 26, 2021 at 17:32

  Hello

  Did you still need any help or will you fixed this issue yourself?

  Robert Hall

  #281257 Copied
  

  giuggi

  Participant

  March 30, 2021 at 11:08

  Yes, I need help. I can’t disable stripe plug-in, because other customers want be able to pay.

  #281764 Copied
  

  Rose Tyler

  Support staff

  March 30, 2021 at 15:00

  Hello,

  Do you have that block when the Storefront theme and Stripe plugin are activated?

  Regards

  #281804 Copied
  

  giuggi

  Participant

  March 31, 2021 at 13:28

  hello,
  yes
  thank you

  #281925 Copied
  

  Rose Tyler

  Support staff

  March 31, 2021 at 13:54

  Hello,

  If the problem persists even with the default theme, it means it independent of our theme, and we can’t help, sorry.

  Regards

  #281929 Copied