Return to previous page

New Installation and website looks messy

This topic has 9 replies, 2 voices, and was last updated 3 years ago ago by Rose Tyler

Usuario1

Participant

March 25, 2021 at 00:19

Hi!
Today I bought Xstore theme, the installation was easy and success, but website looks messy and lots of errors.
I want to use this theme with Elementor.

Please, contact administrator
for this information.

#280859 Copied Theme version: 7.2 WooCommerce version: 5.1.0

8 Answers

Rose Tyler

Support staff

March 25, 2021 at 07:55

Hello,

Thanks for contacting us.
Please provide temporary wp-admin access, we will help you.

Regards

#280871 Copied

Usuario1

Participant

March 25, 2021 at 14:49

Here it is.

Please contact administrator
for this information.

#280990 Copied

Rose Tyler

Support staff

March 25, 2021 at 15:28

Hello,

Check your site now.

Regards

#280995 Copied

Usuario1

Participant

March 25, 2021 at 23:21

Hi!
I opened the site in chrome and I still see display issues, when I opened in Edge the site loaded properly.

Could you please advise?
Can I start working personalizing the page?

Thanks!

#281095 Copied

Usuario1

Participant

March 25, 2021 at 23:28

No, sorry, in Edge and in Chrome I still see display issues.

#281096 Copied

Rose Tyler

Support staff

March 26, 2021 at 13:58

Hello,

Sorry for the delay in answering.
Here is what I can see on your site via Chrome browser – https://gyazo.com/8cdf737910ac7b44fd8d09a5ca9c2108 Please clear cache and check one more time.
Provide screenshots of what exactly is incorrect for you. Lightshot screenshot tool can be used to take screenshots and share them. Or upload your screenshots here – https://dropmefiles.com/ and provide us with URL.
Edge is not the best browser to use and check because it does not support many of the modern CSS styles well and it’s not related to the theme but to WooCommerce plugin styles. So, try using Chrome or FF.

Regards

#281182 Copied

Usuario1

Participant

March 26, 2021 at 19:21

Thanks!
Today the site looks so good and it is working.
I wanted to buy the same template again, the previous one had an offer but I stopped the purchase to see that this problem was resolved and now I see that they removed the price at which I bought the current one. Would you have a discount if I bought a second template today? 🙂

#281271 Copied

Rose Tyler

Support staff

March 27, 2021 at 09:03

Hello,

Thanks for the reply.
The current price is $39 – https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546

Regards

#281320 Copied
Viewing 9 results - 1 through 9 (of 9 total)