Do you have Woocommerce plugin installed?
Please, make sure you have checked all the server requirements – http://prntscr.com/imz68b
Provide us with wp-admin and FTP access, so we can help you with the installation.
when we tried to import simple xml file via Tools > Import > WordPress we got the following error http://prntscr.com/in3mjc
Please, contact your hosting provider, solve this problem and then reply us back. We’ll import demo content and Engineer version.
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