Hello,

The reason of your problem was custom CSS http://prntscr.com/iqqxgk

.archive.woocommerce-page .main-products-loop {
    float: right;
}

Once I removed it sidebar position works fine.
So, it’s not our theme issue.

Regards

Hello,

I suppose it can be just browser cache. Try to clear it.

Regards

Hello,

No, you don’t understand the message. It does not tell you that you did not add API, it tells you that “The Google Maps JavaScript API is not activated on your API project. You may need to enable the Google Maps JavaScript API under APIs in the Google API Console.”
http://prntscr.com/iqp7od

Regards

Hello,

You need to check if you have the same problem with the official WC theme – Storefront. If the same issue persists then you need to contact plugin author to get help. Unfortunately, we are able to help you only in case problem appears with our theme because then we can fix our theme files. If the problem is not related to our theme we can do nothing.

Regards

Hello,

If you sell pictures and don’t want to crop images we would recommend preparing images using any graphical editor before uploading to your media library and make them one size for example http://prntscr.com/iqokkg
If you can’t change the images then you may add the fixed min/max width for all the grid images using the code below but it would be better to use the correct images from start

.content-product .product-content-image img {    
    min-width: 1px;
    width: auto;
    max-height: 360px;
}
.content-product .product-image-wrapper {
    min-height: 360px;
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: center;
        -ms-flex-align: center;
            align-items: center;
}

Regards

Hello,

That was the reason of the problem that you provided FTP to test WP installation and dashboard access to the production site.

We need Dashboard access to the site where theme should be updated. Credentials from the production site do not work for the /newdemo/. Please, provide me admin panel access to the site where you want to update theme now.

Regards

Hello,

1) Fixed
2) That element is the default VC element and we don’t have any additional settings for it.
3) Yes, you can use that image
4) Problem caused by custom code http://prntscr.com/iqj6mg I have removed it.

Regards

Hello,

Oh, I see. You should tell this in your first message that it should be different content for different categories.
Then I would recommend using category description (Products > Categories > edit category and add the banner to the description).

Regards

Hello,

4. Don’t see the problem with related posts anymore http://prntscr.com/iqhgud
5. That font inherits the Main font color. I have changed the styles by custom CSS. Clear cache and CDN to apply changes.
6. Check now
7. This is widget title http://prntscr.com/iqhi7v So, I just cleared the title field http://prntscr.com/iqhin3

Regards

Hello,

4.0 is major update, so you need to update not just theme but WC plugin too. Also, if you use child theme then child theme files should be updated according to new files.

Please, do the backup of your site and provide us FTP and admin panel access. We’ll help you with theme update.

Also, if you use CDN/server cache I would recommend to disable it and enable again when we finish the update, in other case it will cause the issue with old scripts.

Regards

Hello,

1) What element do you plan to use to add the image? Image VC element or Revolution slider and Hero Scene slider type https://www.themepunch.com/revslider-doc/slider-setup/#slidertype ?
If you plan to use default VC element – Image – it does not have the option to set the height of the image, height is auto depending on the width of the image.
If you plan to add that image using Revolution Slider and make it like slide bg then you’ll be able to set layers grid size https://www.themepunch.com/revslider-doc/slider-setup/#layers-grid-size for different devices and set even min-height.

2) What would you like to add: arrows(prev/next) or dots below the slider?

Regards

Hello,

Our theme does not generate the images that appear on your site. We use images that are generated by WC plugin and WordPress using their functions. WooCommerce generates the following image https://www.sirrahonline.co.uk/wp-content/uploads/2018/03/A-Brianna-555×833.jpg and our theme just use it to place in the featured image block.

You can enable default WC theme – Storefront (Appearance > Themes) and check. Our theme does not affect images.

Regards

Hello,

It’s because of cache. Either don’t enable cache plugin if you are still developing or clear cache every time you change something.

Regards

Hello,

We don’t have archives of these libraries. Slider author does not include them as the separate archive.

Regards

Hello,

We have created special widget are for you http://prntscr.com/ioxw88 Now you can use it to add content below to header.

Regards