Hello,
Yes, you can. I hope our update will be released soon.
Regards
Hello,
Yes, you can. I hope our update will be released soon.
Regards
Hello,
I suppose somebody who has access to your site probably did because I remember you have already asked about Google Adds https://www.8theme.com/topic/why-is-there-google-ads-on-my-website/
Check your site content(widgets, static blocks, pages etc) and remove the adds code if you don’t need it. Our team able to help you only with theme code and theme options, these things are not related to our theme.
Regards
Hello,
Problem caused by Autoptimize plugin. Just deactivate the plugin to fix the problem. It won’t appear on any page if the plugin is deactivated.
Regards
You are welcome. Feel free to ask if you have any other questions.
Regards
Hello,
Do you mean that you can’t update tag that you edit? What field can’t you update: title, slug or description? Do you have this problem only when our theme is activated or with the default Storefront theme too?
Regards
Hello,
Are you talking about add to cart button? Sorry, but different products on your site have a different number of the attributes and it changes the attributes height and moves the add to cart button. We can’t aline it because the product does not have a fixed height.
Regards
Hello,
Seems you have some server cache enabled. Contact your hosting provider and ask either disable cache or prevent /wp-content/uploads/xstore/options-style.min.css file from caching during the development period.
Regards
Hello,
Provide Dashboard and FTP access to your site to check problem in more details. If you have any server cache disable it, please.
Regards
Hello,
No, there is no official update available of the 6.0.4 version of WPBakery plugin.
Only for the Revolution slider.
Regards
Hello,
Ok, great. We are glad to hear that you solved the problem. Feel free to contact us if you need any other help.
Regards
Hello,
Problem was caused by CSS and JS Options of Autoptimize plugin.
Regards
Hello,
Is Massive Addons plugin enabled? Then follow the plugin instructions and contact your hosting provider to fix the problem, check here https://codecanyon.net/item/massive-addons-for-visual-composer/14429839/comments?filter=all&page=79#comment_18501820
Regards
Hello,
Problem is caused by the conflict between versions of the swiper slider in our theme and Elementor. We’ll update Swiper to the same version that Elementor uses and then you’ll be able to fix this.
Please, wait for the theme update. Sorry for this inconvenience.
Regards
Hello,
Problem is caused by incorrect settings for the WooCommerce Stripe Gateway plugin and js error of that plugin http://prntscr.com/ofay07
Either fix the Stripe issue (follow the plugin docs and enable https for your site according to Stripe requirements) or disable the Stripe plugin.
Regards
Hello,
1) Go to Theme Options > Header layout > Header custom HTML http://prntscr.com/ofai25
2) Demo content does not include the secondary menu. Follow video tutorial to create it. Is there anything that is unclear in our video tutorial? Are you able to get a good quality of the video https://youtu.be/QJ6yTxxdFDE ? Besides you need to create menu content according to your needs (menu items, images). Do you need the total copy of the mega menu from our demo?
You may provide Dashabord access to your site and we could help you with the creation of the secondary menu example.
Regards
Hello,
Try to add the following code to Theme Options > Custom CSS
.testimonials-slider .testimonial-slider-item {
display: flex;
flex-direction: column-reverse;
}
Regards
Hello,
Unfortunately, we don’t have pre-created language files for the French language of the Legenda theme, you need to translate theme by yourself. You can do this using Loco Translate:
1) install and activate plugin
2) then go to Loco Translate > Themes > Legenda >
3) press create new translation > choose your language
4) choose translation location wp-content/languages/themes folder.
5) Translate strings you need.
Regards
Hello,
It’s because of the default margin-bottom of the text WPBakery element in the top bar. I have changed it to 0 http://prntscr.com/of9rge Check now.
Regards
Hello,
Seems problem was caused by the Jetpack plugin. Once we disabled it everything works ok.
Regards
Hello,
Go to LocoTranslate > Plugins > XStore Core plugin and create translation for your language. You’ll find these strings in the list XStore core plugin strings.
Regards
Hello,
Go to LocoTranslate > Plugins > XStore Core plugin and create translation for your language. You’ll find these strings in the list XStore core plugin strings.
Regards
You are welcome!
Regards
Hello,
1) Try to change the video quality in YouTube settings to get a clear picture http://prntscr.com/of5bqt
2) To create a secondary menu go to Appearance > Menus > create the menu and choose Display Location – Secondary menu http://prntscr.com/of5cza
Regards
Hello,
No all, but those images that are mentioned in GTMetrix report, open details and check http://prntscr.com/oe116n
Regards
Hello,
You need to edit the image dimensions first and then use Tinypng to optimize the final image. Tinypng does not resize image dimensions it optimizes image file size.
But this point in GTMetrix results http://prntscr.com/oe0bzz means that you are using large images that are scaled to a smaller box.
Regards
Hello,
You can try Tinypng service or WP plugin https://tinypng.com/ to optimize images.
Also, we would not recommend using images that are bigger than image block in 10 times, for example, http://prntscr.com/oe06t9
Regards
Hello,
2) The default color of the footer is #222222, you can check it using Chrome dev tool or any other you prefer, for example, https://gyazo.com/99f046a2c9681eb0f233adc31e02b513
Top bar default color is white, that’s why reset button won’t help you, you need to set the background color in top bar settings. We have changed the color on your site. Check, please, if this is what you wanted.
Have you worked with WordPress and premium WordPress themes before?
Regards
Hello,
We made changes in XStore core plugin files. So, please, copy et-core-plugin folder from dev to production with overwriting.
Regards