Hi there,
Variation Swatches look really well on Single Product Page: variations with “0” stock are crossed out! Yet on the Shop page, ALL variations (even with “0” stock) are displayed with NO cross out. Both screenshots are attached below.
Is it possible also to display them the same way on the Shop page as they are displayed on a Single product page (with crossout)? This would be less misleading to a customer.
Thank you!
Olga
Screenshot SHOP Page http://test.olgalishansky.com/wp-content/uploads/2019/07/Screen-Shot-Shop-page.png
Screenshot SINGLE product page: http://test.olgalishansky.com/wp-content/uploads/2019/07/Screen-Shot-Single-Product.png
Site URL: hidden Theme version: latest WooCommerce version: latestHello,
Could you, please, provide us with temporary FTP access to your site to check the problem in more details?
Regards
Hi Olga,
Please find in the private content the credentials to our test site. Please note, we need to know the resolution, so we can apply it ourselves to the production site.
Test Product called “Test Variation Swatches Issue”, where only Variation “B” is In Stock. Variations “A” and “C” are out of stock. If you click on “A” or “C”, nothing happens.
Thank you!
Olga
Hello,
We need access not just to your Dashboard but to your files, I asked you about FTP access. Please, provide FTP host, user and password.
Regards
Hello,
Thank you. We have passed your issue to our developers. We’ll inform you once they fix the issue.
Regards
Hello,
Check now, please. Fix will be included in next theme update.
Regards
Hello,
We made changes in XStore core plugin files. So, please, copy et-core-plugin folder from dev to production with overwriting.
Regards
Hello,
You’re welcome!
Regards
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