• 

  Tony

  Participant

  July 14, 2019 2:22 pm

  Hi – in the shopping cart, I am not able to increase or decrease quantities using +/- or typing in the number:
  https://puu.sh/DSGbo/c1a0e0214b.png

  Site URL: hidden

  Theme version: 5.4

  WooCommerce version: 3.6.5

  #217090 copied to clipboard

  Like
  

  Rose Tyler

  Support staff

  July 14, 2019 2:30 pm

  Hello,

  Try to disable all the third-party plugins, that do not come bundled with our theme, and check how it works then.
  I can’t check your cart page, it shows login form http://prntscr.com/oeu380 If the problem is not caused by an additional plugin, provide temporary wp-admin access.

  Regards

  #217093 copied to clipboard

  Like
  

  Tony

  Participant

  July 15, 2019 3:32 am

  ok, I made you an admin. Login email was sent to 8themes@gmail.com

  Thanks,

  Tony

  #217116 copied to clipboard

  Like
  

  Olga Barlow

  Support staff

  July 15, 2019 3:23 pm

  Hello,

  Problem is caused by incorrect settings for the WooCommerce Stripe Gateway plugin and js error of that plugin http://prntscr.com/ofay07
  Either fix the Stripe issue (follow the plugin docs and enable https for your site according to Stripe requirements) or disable the Stripe plugin.

  Regards

  #217141 copied to clipboard

  Like
Viewing 4 results
1 through 4 (of 4 total)