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Topic: Why is there Google Ads on my website?

ejder077

Participant

June 17, 2019 2:14 am

Hi,

May I ask why is there Google Ads on my website? Is it because I miss pressed something? How can I remove the Ads?

https://ibb.co/LPsDD0N

Thank you
Site URL: hidden
Theme version: Child 5.2

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Olga Barlow

Support staff

June 17, 2019 7:51 pm

Hello,

Provide screenshot for better understanding. The previous one does not work.
Anyway, our template does not include any Google Ads, if you see it on your site then probably it was implemented by one of the third-party plugins that you use or additional customization or your site was hacked.

Regards

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ejder077

Participant

June 18, 2019 2:06 am

Hi,

Please see the image: https://prntscr.com/o35m25

May I ask how can I check which third-party plugin created this ads?
It is really important, please.

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ejder077

Participant

June 18, 2019 4:01 am

There are 3 now!!!!

https://prntscr.com/o36fsh

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Olga Barlow

Support staff

June 18, 2019 10:02 am

Hello,

Check the widgets and code in the custom HTML widgets in the Prefooter, Footer, Copyrights areas http://prntscr.com/o3a864

Regards

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ejder077

Participant

June 18, 2019 11:08 am

According to the screenshots, there are at least 4 areas that are inserted the code:

https://ibb.co/PDbbLLF
https://ibb.co/DrPD98s

But I did not insert them, am I being hacked?

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Olga Barlow

Support staff

June 18, 2019 11:12 am

Hello,

I don’t know, I’m not your site administrator. I’m just theme support staff and I’m sure that anybody of our support did not add that code and our theme also does not include that.

Regards

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ejder077

Participant

June 18, 2019 12:01 pm

OK

I will just delete it then, thank you

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Olga Barlow

Support staff

June 18, 2019 12:21 pm

You are welcome!

Regards

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