megamenu in mobiles

• 

  Harris

  |

  Participant

  | July 10, 2019 at 3:47 pm

  I have enabled megamenu for main menu. Everythink OK in desktop, but in mobiles no menu is visible

  Theme version: 4

  #216865 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | July 10, 2019 at 3:55 pm

  Hello,

  Do you use the Static Block option to create mega menu? If yes, then go to Appearance > Menus and create a separate menu for the mobile with subitems and choose menu location – Mobile http://prntscr.com/od6ch8

  Regards

  #216867 copied to clipboard
  

  Harris

  |

  Participant

  | July 10, 2019 at 5:05 pm

  No, I don”t think i use static blocks. I just selected this option form “design” in each menu.
  Static blocks are enabled from general settings. Mobile is selected in menu settings

  #216869 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 11, 2019 at 8:26 am

  Hello,

  Please provide temporary wp-admin and FTP access.

  Regards

  #216904 copied to clipboard
  

  Harris

  |

  Participant

  | July 13, 2019 at 3:32 pm

  Please check private area

  

  Content is visible for topic creator and
  support staff only.

  #217065 copied to clipboard
  

  Rose Tyler

  |

  Support staff

  | July 13, 2019 at 3:43 pm

  We need access not just to your Dashboard but to your files, so provide FTP access also. Contact your hosting provider to get FTP host, user, password, and port.

  Regards

  #217066 copied to clipboard
  

  Harris

  |

  Participant

  | July 14, 2019 at 4:05 pm

  ok

  

  Content is visible for topic creator and
  support staff only.

  #217097 copied to clipboard
  

  Olga Barlow

  |

  Support staff

  | July 15, 2019 at 11:50 am

  Hello,

  Seems problem was caused by the Jetpack plugin. Once we disabled it everything works ok.

  Regards

  #217130 copied to clipboard
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