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Topic: megamenu in mobiles

Harris

Participant

July 10, 2019 3:47 pm

I have enabled megamenu for main menu. Everythink OK in desktop, but in mobiles no menu is visible
Theme version: 4

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Olga Barlow

Support staff

July 10, 2019 3:55 pm

Hello,

Do you use the Static Block option to create mega menu? If yes, then go to Appearance > Menus and create a separate menu for the mobile with subitems and choose menu location – Mobile http://prntscr.com/od6ch8

Regards

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Harris

Participant

July 10, 2019 5:05 pm

No, I don”t think i use static blocks. I just selected this option form “design” in each menu.
Static blocks are enabled from general settings. Mobile is selected in menu settings

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Rose Tyler

Support staff

July 11, 2019 8:26 am

Hello,

Please provide temporary wp-admin and FTP access.

Regards

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Harris

Participant

July 13, 2019 3:32 pm

Please check private area

Content is visible for topic creator and
support staff only.

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Rose Tyler

Support staff

July 13, 2019 3:43 pm

We need access not just to your Dashboard but to your files, so provide FTP access also. Contact your hosting provider to get FTP host, user, password, and port.

Regards

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Harris

Participant

July 14, 2019 4:05 pm

ok

Content is visible for topic creator and
support staff only.

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Olga Barlow

Support staff

July 15, 2019 11:50 am

Hello,

Seems problem was caused by the Jetpack plugin. Once we disabled it everything works ok.

Regards

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