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Megamenu in mobiles - by Harris - on WordPress WooCommerce support

This topic has 8 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Olga Barlow

Harris

Participant

July 10, 2019 at 15:47

I have enabled megamenu for main menu. Everythink OK in desktop, but in mobiles no menu is visible

#216865 Copied Theme version: 4

7 Answers

Olga Barlow

Support staff

July 10, 2019 at 15:55

Hello,

Do you use the Static Block option to create mega menu? If yes, then go to Appearance > Menus and create a separate menu for the mobile with subitems and choose menu location – Mobile http://prntscr.com/od6ch8

Regards

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Harris

Participant

July 10, 2019 at 17:05

No, I don”t think i use static blocks. I just selected this option form “design” in each menu.
Static blocks are enabled from general settings. Mobile is selected in menu settings

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Rose Tyler

Support staff

July 11, 2019 at 08:26

Hello,

Please provide temporary wp-admin and FTP access.

Regards

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Harris

Participant

July 13, 2019 at 15:32

Please check private area

Please contact administrator
for this information.

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Rose Tyler

Support staff

July 13, 2019 at 15:43

We need access not just to your Dashboard but to your files, so provide FTP access also. Contact your hosting provider to get FTP host, user, password, and port.

Regards

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Harris

Participant

July 14, 2019 at 16:05

ok

Please contact administrator
for this information.

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Olga Barlow

Support staff

July 15, 2019 at 11:50

Hello,

Seems problem was caused by the Jetpack plugin. Once we disabled it everything works ok.

Regards

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