Hello,

Unfortunately, there is no option to reset dummy content installation. If you provide us with Dashboard access to your site we can help you to with correct Theme Options for the Organic demo.

Regards

Hello,

Add the following code

.ajax-results-wrapper {
    top: 61px;
    max-width: 70%;
    margin: auto;
}
.results-ajax-list li {
    width: 100%;
}

Regards

Hello,

Done.

Regards

Hello,

You can disable the Ajax add to cart on the single product page in Theme Options > Single Product. Neither our theme or WooCommerce have option to redirect to checkout but there is option to redirect to cart, go to WooCommerce > Settings > Products http://prntscr.com/p5eko7

Regards

Hello,

Are you talking about ajax search results? Do you want to implement the following design and remove the image, price to keep just title http://prntscr.com/p5ehau ?
Then add the following code to Theme Options > Custom CSS

.results-ajax-list .ajax-list-image, .results-ajax-list .ajax-item-info .price {
    display: none;
}

Regards

Hello,

Probably the problem is related to some permission of your server because we found that we can’t even open the ThemeOptions in customizer because get 403 page. We use Kirki plugin to implement theme options for our theme and bg field of this plugin is the reason of the 403 page. We created the request to plugin author about this problem https://github.com/aristath/kirki/issues/2256 , waiting for his answer.
Sorry for this inconvenience. Looks it’s some conflict between Kirki framework and server permissions.

We’ll inform you once get the answer.

Regards

Hello,

If you check the main tips to improve the TTFB https://kinsta.com/blog/ttfb/ you see that the main things are:
– good server
– cache plugin
– CDN

We installed the cache plugin and check the results that we get. TTFB – 0.5s if our theme is activated and 0.5 – 0.8 http://prntscr.com/p5aafe if default WP theme is activated, here you can check few different reports of default theme
https://gtmetrix.com/reports/www.bears4u.co.uk/yCiST67R and https://gtmetrix.com/reports/www.bears4u.co.uk/5HUbbBFk
Much better results I think and PageSpeed and YSlow Scores with our theme are even better than with the default WP theme.

Besides one your third-party plugins generates error http://prntscr.com/p5a61d it also slows down the page speed, so contact plugin author to fix the problem.

Regards

Hello,

I suppose the problem is caused by the number of overwritten files in your child theme http://prntscr.com/p54yge
Have you really changed all these files or copied them just in case?
Child theme should include ONLY files that you really customized, not all the woocommerce files from the parent theme.

Regards

Hello,

I don’t see that you use it because all the settings are empty http://prntscr.com/p54cpr
Please, setup plugin according to plugin documentation.

Regard

Hello,

1) Language and currency switchers on our demo are just for demonstration purposes to show the customer that there is area where he will be able to add these things if he use plugins that include such switchers. You can find it in Appearance > Widgets > Left top bar widget area, add the language and currency switchers to that area to display switchers in the top bar.

2), 3) We can offer you only widget areas – Shop sidebar and Single product page sidebar. If you want to place the switchers in other place contact plugins author to find out if they have any additional options for these purposes. As we know WPML has built-in currency switcher and has option to show it on the single product page. We are not sure about another plugin that you mentioned.

Also, keep in mind that styles of the language and currency switcher could be different than on our demo because of the settings of the plugins that you use to get switchers but as a rule plugins have options to edit the styles, plugin support will be able to guide you.

Regards

Hello,

I think they will be able to take a closer look at your problem tomorrow.
I’ll do my best to speed up the process.

Regards

Hello,

Could you, please, provide FTP access to your site to check the problem in more details?

Regards

Hello,

Provide us with Dashboard and FTP access to your site.

Regards

Hello,

Strange. Maybe it’s because of your location. Try to use VPN extension like https://chrome.google.com/webstore/detail/zenmate-vpn-best-cyber-se/fdcgdnkidjaadafnichfpabhfomcebme?hl=en or similar.

Regards

Hello,

You missed the FTP user. What FTP user should we use?

Regards