Hello,

Ultimate Addons plugin is enabled and we don’t see problem with template saving. https://gyazo.com/fbaf0e31227f5ba17f0bebb55ae047a9

Could you tell me what page are you trying to save as the template? Maybe that page includes some special elements that may cause the problem.

Regards

Hello,

Don’t update XStore core plugin without theme update and you won’t face problems. If you see the core plugin update notice then theme version also should be updated.

Regards

Hello,

Go to Dashboard > Updates > press check again button to check the themes and plugins update. After this, you’ll get the notification about theme update. Keep in mind that if you want to use XStore 6.1 then XStore core plugin should be 1.4.
Also, you can update theme manually via FTP using archive from ThemeForest (Downloads area of your ThemeForest account).

Regards

Hello,

We don’t see the problem with configuration. Could you provide us with Dashabrod access to your site? Did your hosting provider confirm that mail server error log is clear?

Regards

You are welcome.

Regards

And describe steps to reproduce the issue. I have enabled the Kirki and don’t see any warnings on the frontend http://prntscr.com/p85o77 .

Regards

Hello,

Provide us with temporary Dashboard and FTP access to your site. We’ll help you ASAP. We’ll check why you got this warning, besides I see that name of the plugin is not the default one. Do you keep only 1 core plugin enabled?

Regards

Hello,

So, what was the problem? Just to know for future if any customer contacts us with the same problem.

Regards

Hello,

Seems you used the nulled version before http://prntscr.com/p8468l
Provide us with Dashabord and FTP access to sites. Also, provide us with both licenses and tell us what license for what site should be used. We’ll check if we could help you.

Regards

Hello,

We can’t tell you what is the reason of the problem if we can’t check the files, error log and other settings. Would be glad to have any supernatural abilities, but unfortunately 😉 So, could you move the site to live hosting and provide access?

Regards

Hello,

You can disable it via theme options https://gyazo.com/39af050bcf02fce6664b9021af13431f
Also, new version of our theme includes the header builder, it allows you to compose header and mobile header according to your needs if the default structures are limited for you.

Regards

Hello,

You are welcome.

Regards

Hello,

You don’t need to use the Yellow Pencil to style things that already included in theme options.
Look menu customization is simple:
1) If you want to change bg color for menu items go to Header > Menu styling
2) If you want to change the text color for the menu items you go to Typography > Menu.
All the other settings depend on the menu level that you want to customize:
1st level – https://gyazo.com/edf445909d5c7812349ad1cdca6cb5d1
dropdown – https://gyazo.com/c96a8687e1164a2a79f76c0136f540e7
Check menu now.

Regards

Hello,

We’ll fix it in the next theme update. Add the following code to fix it on your site to child theme style.css

form[name="checkout"] > .row > .col-md-7:before, form[name="checkout"] > .row > .col-md-7:after {
    content: '';
    display: table;
    clear: both;
}

Regards