Pricefilter not handling second currency correct

This topic has 4 replies, 2 voices, and was last updated 4 years, 8 months ago ago by Olga Barlow

  • Avatar: Nick
    Nick
    Participant
    September 18, 2019 at 15:08

    Hi!
    In base currency SEK filtering works fine. In second currency EUR filtering seems to work in that it does filter products based on the selected price range, but shows the figures/numbers multiplied/converted by an unknown figure. Ex. range shown under the slider €24 – 42 changes to €267 — €588 after filtering.
    Any ideas?
    Nick

    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 18, 2019 at 15:43

    Hello,

    We can’t check your site http://prntscr.com/p7t02n
    Provide us with Dashboard access to your site to check.

    Regards

    Avatar: Nick
    Nick
    Participant
    September 20, 2019 at 15:19

    Sorry for late reply. Cred´s attached

    Thanks
    Nick

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 20, 2019 at 17:17

    Hello,

    We have checked your site with the default theme – Storefront and see the same problems with the price filter https://gyazo.com/3f3e1886c4bf77c61927e77a41d777d4
    I suppose WPML plugin could be the reason of the problem, so contact WPML plugin support. We can help you only with issues related strictly to our theme if default filer does not work even with the default theme we can do nothing.

    Regards

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