Hello,
Sorry but problem is caused by your custom code https://gyazo.com/6c9dee180ba91223471f861b647af555
Don’t see any other issues with the calendar.
Regards
Hello,
Sorry but problem is caused by your custom code https://gyazo.com/6c9dee180ba91223471f861b647af555
Don’t see any other issues with the calendar.
Regards
Hello,
Ok, I created new element requests to create Portfolio element with option to choose the category to show.
Problem with the portfolio category was related to permalink settings. You used the category slug for the portfolio categories but this is slug for the post categories and can’t be used for the portfolio. We changed it to media-category http://prntscr.com/p7tbd2 and everything works fine.
Regards
Hello,
We can’t check your site http://prntscr.com/p7t02n
Provide us with Dashboard access to your site to check.
Regards
Hello,
We’ll fix it in the next theme update. Add the following code to fix it on your site to child theme style.css
form[name="checkout"] > .row > .col-md-7:before, form[name="checkout"] > .row > .col-md-7:after {
content: '';
display: table;
clear: both;
}
Regards
Hello,
What about link to your site?
Regards
Hello,
You missed FTP access. We need to edit files to fix the problem, provide FTP access to help you.
Regards
Hello,
Use the Private content area. Content of this area is visible only creatore and support staff.
Regards
Hello,
We don’t see described problem (scrolling to top if you close the promo popup). Could you provide link to site where we’ll be able to check the issue?
Regards
Hello,
Fixed. Empty space at the end of the php file was the reason of the problem.
Sorry for this inconvenience. Check now.
Regards
Hello,
Use cache plugin for these purposes: W3 Total cache, WPRocket or any other that includes these options, for example, http://prntscr.com/p7oikg
Regards
Hello,
Provide FTP access to your site, please, to check problem in more details.
Regards
Hello,
1) Contact plugin author to fix the 400 error http://prntscr.com/p7o93i
2) Check the enabled plugins list http://prntscr.com/p7o93i Do you have products with subscriptions? Why do you keep the Subscriptio plugin enabled? Do you use 360 view products? If not then disable plugin. Do you use the Cookie notice? If not then disable plugin. Every additional plugin even if you don’t use it but keep enabled calls additional styles, scripts and slows down the site. Keep enabled only those plugins that you really use.
3) Optimize images. 1 slider image on your site takes 4Mb and could be reduced to 400Kb using https://tinypng.com/ or even less http://prntscr.com/p7oeyq Home page size is 7+Mb, it’s too large http://prntscr.com/p7ogxp . Check all the images that you use there and reduce page size to 1.5Mb at least. Large page requires more time to load its content.
4) Once you solve the previous items provide us with Dashboard access to your site to check the cache plugin settings.
Regards
Hello,
1) You can import additional pages if you need them from XStore > Import demos > Additional pages http://prntscr.com/p7nxz7 Additional pages are not included in version import to avoid flooding by the additional content of the clients’ site.
2) Missing colors and header styles is the issue, looks that Theme Options were not imported. It could be related to server permissions. Go to XStore > Theme Options > do you have access to customizer or get the 403 page?
Provide us with temporary Dashabord access to your site.
Regards
Hello,
The only screenshot does not explain us much about the problem. We need Dashboard access and maybe FTP in future (depending on kind of the problem – styles only or JS issue). Also, would be good if you provide also link to page with problem. Only after that, we’ll be able to check the issue and tell you if compatibility with that plugin could be added.
Regards
Hello,
We found custom CSS that causes issue with the width of the content and sidebar https://gyazo.com/f203f189527a70f0ced44744a04b338f
Edit your code and add the max-width in addition to the width
@media (min-width: 992px){
.container {
width: 1400px;
max-width: 100%;
}
}
Regards
Hello,
You can use the Insert Headers and Footers plugin to add the JS code.
Regards
Hello,
You are welcome.
Regards
Hello,
What social links do you want to change? Provide link to your site and screenshot of the area with links, because social links could be added to widget areas (Appearance > Widgets) or as the page/Static block element, to guide you I need to know what social links you are talking about.
Regards
Hello,
Follow theme documentation https://www.8theme.com/documentation/xstore/plugins/woocommerce-infinite-scroll-and-ajax-pagination-settings/ there you’ll also find the text for that button.
Regards
You are welcome.
Regards
Hello,
Check now.
Regards
Hello,
Looks problem caused by the Cyrillic symbols in the slug of the attributes. Use the Latin symbols for the slug http://prntscr.com/p7almv it’s better for the SEO and allows you to avoid problem with swatches.
Regards
You are welcome!
Regards
Hello,
Check now.
Regards
Hello,
Go to Theme Options > General > disable Nice Scroll option and check if problem fixed when the option is disabled. Let me know about results.
Regards
Hello,
Sorry for the mistake, documentation updated. There is no account menu in the WooPress theme, account menu available for the XStore theme. WooPress includes 3 menus: default or left if you use the header type with 2 menus, right – for the header with 2 menus and mobile menu.
Regards
Hello,
To install Yellow Pencil go to Appearance > Install Plugins.
To customize the tabs with bg-color we added the following code to child theme style.css
.woocommerce-tabs.tabs .tab-content {
background-color: #f4f4f4;
padding: 20px 30px;
}
.woocommerce-tabs.tabs.tabs-default .wc-tabs {
border: none;
background-color: #283465;
}
.woocommerce-tabs.tabs .tab-title.opened, .woocommerce-tabs.tabs .tab-title, .woocommerce-tabs.tabs .tab-title.opened, .woocommerce-tabs.tabs .tab-title.opened:hover {
color: #fff;
}
.woocommerce-tabs.tabs .tabs-nav li.et-opened, .woocommerce-tabs.tabs .tabs-nav li:hover {
background-color: #0070a6;
}
.woocommerce-tabs.tabs .tabs-nav li {
margin: 0;
padding: 5px 10px;
}
If you want to chaneg the colors update code according to your needs.
Regards