You are welcome. That you for such good thoughts about us and our theme.
Regards
Olga Barlow
Participant
June 28, 2022 at 18:34
Hello,
We just released an update. You need to wait for a little to get notification about XStore plugin update or update that manually using archive from this page https://www.8theme.com/downloads
Regards
Olga Barlow
Participant
June 28, 2022 at 18:32
Hello, @Brunos
That suggestion works if you use WPBakery page builder and there is such an element in the list of page elements. In case you use Elementor then install and activate Insert Headers and Footers plugin and use that to add your GA code.
Regards
Olga Barlow
Participant
June 28, 2022 at 14:54
Hello,
Done.
Regards
Olga Barlow
Participant
June 28, 2022 at 14:52
Hello,
Thank you!
Regards
Olga Barlow
Participant
June 28, 2022 at 14:52
Hello,
Go to Theme Options > Header builder > Cart > edit Mini cart promo message.
Regards
Olga Barlow
Participant
June 28, 2022 at 14:39
Hello,
Provide us with WP Dashboard access to your site, please.
Regards
Olga Barlow
Participant
June 28, 2022 at 13:44
Hello,
You are welcome.
Regards
Olga Barlow
Participant
June 28, 2022 at 13:44
Hello,
You can use Lightshot screenshot or Gyazo tool to make screenshot and share the link here.
Provide us with WP Dashboard access to check the email templates that you have.
We never had that email. Our email is 8themes@gmail.com, not 8theme@gmail.com but we use email just for the presale and partnership conversations, not for the support. So, ask all the support questions here.
You can add any widget to your footer from Appearance > Widgets > Footer. You used the Static Block widget there. So, to edit that content you need to go to Static blocks > edit footer static block.
2) If you buy a monthly subscription you will get an invoice every month. If you want to stop that you need to cancel your subscription in your account area.
Regards
Olga Barlow
Participant
June 27, 2022 at 16:28
Hello,
Could you, please, explain in more detail? Because I’m not sure that understand what payment method was changed. Maybe provide the screenshot for a better understanding.
Regards
Olga Barlow
Participant
June 27, 2022 at 16:25
Hello,
Could you, please, provide us with WP Dashboard and FTP access to your site to check the issue and help you?
Regards
Olga Barlow
Participant
June 27, 2022 at 16:24
Hello,
Could you, please, provide us with WP Dashboard access and we’ll check the activation?
Regards
Olga Barlow
Participant
June 27, 2022 at 16:22
Hello,
It does not work https://prnt.sc/cKtDMWiMxqXz
Contact your hosting provider and ask if they have any limits for the connections from other countries.
Regards
Olga Barlow
Participant
June 27, 2022 at 16:19
You are welcome.
Regards
Olga Barlow
Participant
June 24, 2022 at 20:20
Hello,
Provide us with WP Dashboard and FTP access to your sites. We’ll check it in more detail.
Regards
Olga Barlow
Participant
June 24, 2022 at 20:18
Hello,
Provide us with WP Dashboard and FTP access to your site, please. We’ll check the issue in more detail.
Regards
Olga Barlow
Participant
June 24, 2022 at 20:17
Hello,
We have sent you archives to your registration email.
Regards
Olga Barlow
Participant
June 24, 2022 at 20:15
Hello,
Do you have any server cache or CDN? Because if your changes in the functions.php do not work then either your code is wrong or you have some cache.
Regards
Olga Barlow
Participant
June 24, 2022 at 19:21
Hello,
I’ll do my best to speed up the process. Developers have not found the reason of the problem yet, unfortunately. We need more time. I’m very sorry for this delay.
Regards
Olga Barlow
Participant
June 24, 2022 at 16:57
Hello,
Thank you.
Regards
Olga Barlow
Participant
June 24, 2022 at 16:56
Hello,
You are welcome.
Yes, you need to keep Combina file JavaScript option enabled if you want to use Rinvia il blocco di visualizzazione JS option.
Yes, there is no need to switch to the parent theme because the child theme was not the reason of the issue.
There is no need to switch to the parent theme. I found that issue was caused by
Rinvia il blocco di visualizzazione JS option of your cache plugin.
Point is that Combina file JavaScript option should be enabled if you want to use Rinvia il blocco di visualizzazione JS. In other cases, scripts have wrong order and do not work as they should. So, I enabled both options and the mobile menu works fine. Check your site now.
Regards
Olga Barlow
Participant
June 24, 2022 at 14:43
Hello,
Ok. We’ll check that.
Regards
Olga Barlow
Participant
June 24, 2022 at 14:41
Hello,
Thank you for your understanding.
Regards
Olga Barlow
Participant
June 24, 2022 at 13:51
Hello,
Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.
