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Xstore core plugin not found when you click on plugin details to update plugin

This topic has 8 replies, 3 voices, and was last updated 1 years, 8 months ago ago by Rose Tyler

Rana

Participant

June 28, 2022 at 17:17

When you click on plugin details, see screenshot https://prnt.sc/ZRXxI8-Hyun- than Xstore core plugin cant be found, see screenshot https://prnt.sc/WLT5cuAWkb2R .How it is possible? And what is the solution?

Normally i was also updating the theme via Xstore plugin installer but the updates are not available in that section and core plugin is required, mentioned thr, see screenshot https://prnt.sc/zfl-mU9l8DuS
Also the updates are not available in Envato market plugin. See screenshot https://prnt.sc/MA4bi7WFZZQT

#327271 Copied Theme version: 8.2.2 WooCommerce version: 6.6.1

7 Answers

Olga Barlow

Support staff

June 28, 2022 at 18:34

Hello,

We just released an update. You need to wait for a little to get notification about XStore plugin update or update that manually using archive from this page https://www.8theme.com/downloads

Regards

#327275 Copied

Rana

Participant

June 29, 2022 at 10:11

When you click on plugin details, see screenshot https://prnt.sc/ZRXxI8-Hyun- than Xstore core plugin cant be found, see screenshot https://prnt.sc/WLT5cuAWkb2R .How it is possible? And what is the solution? thanks for your reply

#327374 Copied

Rose Tyler

Support staff

June 29, 2022 at 12:37

Hello,

Please do the update and check then – https://xstore.helpscoutdocs.com/article/37-plugins-update

Regards

#327438 Copied

Rana

Participant

August 4, 2022 at 17:37

Hello,
When enlarging the product images, than the error appears. See screenshot https://prnt.sc/iHY8znYnw-3Z
I thought its because of the combining, minifying css file, but its not as this file is never to find to exlude from SG plugin. I got referred to reach to you as the theme element is missing.
Need your advise to solve this.
Regards,
Rana

Please contact administrator
for this information.

#331118 Copied

Rose Tyler

Support staff

August 5, 2022 at 15:45

Hello,

Please provide URL of page from where screenshot was done, temporary wp-admin and FTP access.

Regards

#331164 Copied

Rana

Participant

August 5, 2022 at 17:08

Url is provided into private content area.
Waiting for your assiatance

Please contact administrator
for this information.

#331173 Copied

Rose Tyler

Support staff

August 5, 2022 at 17:30

Hello,

Thanks for URL, but we do not see any errors – https://prnt.sc/SkIgt3cP4jGa Please clear cache of your browser and check one more time.

Regards

#331174 Copied
Tagged: core plugin, themes, update plugin, woocommerce, wordpress, xstore
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