Hello all …………
I have a Problem……….
my loading times are now okay …. But your theme is no longer working normally….. 🙁 I have a few errors ….. just on the product page the shopping cart function no longer works ….. and the backend is slow …..
Here is the feedback from .cloudways.com
Thanks a million for waiting, truly value your patience, I have checked this for you online and it looks like the theme needs to be reinstalled. in rare cases some plugins when migrated wont work properly therefore the best approach is to reinstall it.
could you update it for me..i panic that i will do it wrong and delete customized things
Many thanks…..Site URL: hidden Theme version: Version: 8.2 WooCommerce version: Version 6.6.0
Provide us with FTP access to your site, please, to take a closer look at the issue.
yes… of course….. it is unfortunately not as easy as it used to be
cloudways.com it´s a bit different …..
They told me you need this guide……..
many thanks and apologies for the hassle
Thank you. I passed the issue to our developers. I’ll inform you once they fix the problem.
Fixed. Check now. It will be also included globally in the next theme update.
Hello sorry for the late reply.
Yes, the error is fixed…….
but unfortunately now the whole pre footer and footer is broken…..
What have you changed the……. I do not know how to fix it :((
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