Hello,
You are welcome.
We made our changes in the child theme, so you can update the parent theme.
Regards
Hello,
You are welcome.
We made our changes in the child theme, so you can update the parent theme.
Regards
Hello,
CSS modification could not call multiple notifications about the coupon. That notification creates the WooCommerce plugin as the rule, that’s why you need to make sure if you have the same situation with the default theme Storefront (Appearance > Themes > install and activate Storefront). Provide us with screenshot how it looks with the Storefront theme, please.
Regards
Hello,
WP All Import plugin gave the error http://prntscr.com/uh3ukd Contact plugin author to fix this. I have updated the bundled plugins.
Regards
Hello,
Add the following code to Theme Options > Custom CSS
.content-product, .product:hover {
background-color: #fff;
padding: 15px;
}
Regards
Hello,
That button comes from YITH Advanced Refund System for WooCommerce plugin, it’s not theme option. So, contact the plugin author to find out if they have the option to disable it.
We can just help you to hide it using custom CSS
.woocommerce-MyAccount-content .woocommerce-order-details .ywcars_button_refund {
display: none;
}
Regards
You are welcome.
Regards
Hello,
You can update theme.
Regards
Hello,
Go to Plugins > disable and remove the mentioned plugins. After that go to XStore > Plugin Installer > install them again and you’ll get the updated versions of plugins.
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Hello,
Watch this video tutorial https://youtu.be/BpeXfzNwkOc
Demo that you installed uses the multiple headers option (separate header for the home page), so to change the logo/header content for the home page edit the home page header template.
Regards
Regards
Hello,
1) Nope, only these elements.
2) Remove the width for the custom class and add the width for the SVGs in the Static Block code http://prntscr.com/uh3eno
Regards
Hello,
1) Replace the previous code by this one
.et_b_header-search.et_element-top-level select, .et_b_header-search input[type="text"],
.et_b_header-search.et_element-top-level input[type="text"]::placeholder {
font-size: 15px;
}
2) Ok.
3) Unfortunately, there is no option to customize paddings/margins for the header for the different devices (desktop/mobile) So, using responsive units is the best way in your case. Or add the custom code to remove the paddings for the mobile device
@media only screen and (max-width: 480px)
.header-main, .header-top {
padding-right: 0 !important;
padding-left: 0 !important;
}
Regards
Hello,
1) Create attributes (Products > Attributes) https://docs.woocommerce.com/document/managing-product-taxonomies/#section-6
2) Add these attributes to your products
3) Add the Filter product by attribute widget to your sidebar https://prnt.sc/uh2qie
Regards
Hello,
There is no such option by default. It’s possible by additional customization only. You can submit customization request here.
Regards
Hello,
You can use the WPBakery for the Static Blocks, you just need to enable it in WPBakery > Role Manager > http://prntscr.com/uh2lg5 If you can’t save changes it mean that you have some js error. So, provide us with WP Dashboard and FTP access to check and help you.
If you use DIVI and don’t see bg changes it’s because DIVI does not call the necessary scripts for the block if it’s not in the page content but out of it (in footer). In this case you need additionally force call of the necessary scripts using child theme. DIVI builder author should be able to help you with the necessary code for the force calling.
Regards
Hello,
Provide us with WP Dashboard access to your site to check the issue in detail, please.
Regards
Hello,
What is the site language in the Settings > General? Set it to English. If it does not help provide us with WP Dashboard access to your site to check the issue in more detail.
Regards
Hello,
Thank you for your understanding.
Regards
Hello,
I did not find rules to allow indexing of the uploads folder and disallow indexing of the plugins folder
Allow: /wp-content/uploads/
Disallow: /wp-content/plugins/
Added the mentioned string to your Robots.txt
Try to reindex again.
We did not face compatibility issues with the mentioned version of the PHP.
Regards
Hello,
I have checked your site and the favicon already has the mentioned attributes http://prntscr.com/uh25hv
So, try to follow the Google instructions https://support.google.com/webmasters/answer/9290858?hl=en and request indexing of your site’s homepage https://support.google.com/webmasters/answer/6065812
3. Google will look for and update your favicon whenever it crawls your home page. If you make changes to your favicon and want to inform Google about the changes, you can request indexing of your site’s homepage. Updates can take a few days or longer to appear in search results.
Regards
Hello,
Could you, please, provide us with server error logs (the hosting provider should be able to give you this information)?
It will help us to understand what is the reason of the issue.
Regards
Hello,
1) It looks that WCFM does not support HTML minification option and generates some <s>tag even with the default theme (you can enable and check by yourself) That tag breaks the layout of the settings page. One I disabled option http://prntscr.com/uh0zxp everything is ok. So, contact plugin author about this.
2) If I use the correct username and password to log in from the off-canvas form I don’t face problems. Do you get any error on the my account page once you trying to log in from the off-canvas? Could you make a short video of the issue using Gyazo gif tool?
3) We gave you refund 3 months ago http://prntscr.com/uh190z So, what else are you asking for? If you did not get your money back you need to contact Envato support, we don’t have any tools to check it from the author site. Your license is not valid anymore and you can’t use it.
Regards
Hello,
1) Could you, please, explain in more detail what exactly is crashed? I checked your site and don’t see messed content https://gyazo.com/b001eb434bb3e7a089a2972cbff16010
Maybe provide screenshots for better understanding or link to page where the layout is broken.
2) WP Dashboard access is incorrect https://gyazo.com/fb5c3160118af28c4a8b80a917195d6e
Regards
Hello,
Done.
Regards
Hello,
Your issue was caused by the wrong site width http://prntscr.com/ugvyhb I have set the correct one and everything is ok.
Regards
Hello,
Add the following code to Theme Options > Custom CSS
.dokan-dashboard .dokan-dashboard-content {
overflow-y: hidden;
overflow-x: auto;
}
Regards
Hello,
Take our apologies for the delay in answering. Could you, please, provide us with link to your shop page to check the mentioned issue in more detail?
Regards
Hello,
Enable the default WP theme (Appearance > Themes > install and activate Storefront theme or any other default theme). After that go to WPBakery design options and update them. Once you update options then switch back to WooPress theme.
Regards
Hello,
Check your site now. Follow the Elementor video tutorials to edit pages, static blocks.
Follow theme video tutorials to edit Header etc https://www.youtube.com/playlist?list=PLMqMSqDgPNmDu3kYqh-SAsfUqutW3ohlG
Regards
Hello,
Should i have access to the download if we purchased support??
I’m not sure about this because it’s Envato support area. We don’t have control over the ThemeForest accounts of the user. But I don’t think that you are able to purchase support of you did not have theme in the Downloads list of your purchases. If not then you need to contact your developer. We can’t provide you access to theme on the support forum. You can download it only from the ThemeForest downloads area.
Regards
Hello,
Translate theme and XStore core, WooCommerce plugins https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
Before start the translation update the theme to version 7.0 and XStore core plugin to version 3.0.
Regards