Problème mise à jour - by abdouAllâh - on WordPress WooCommerce support

This topic has 13 replies, 4 voices, and was last updated 3 years, 7 months ago ago by abdouAllâh

  • Avatar: abdouAllah
    abdouAllâh
    Participant
    September 13, 2020 at 13:01

    Hello I hope you are well, Allah willing …

    Please excuse my inconvenience, but I’m having a problem updating the page editor and Quform: they don’t want to be done …

    Thanks for looking at this …

    cordially

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2020 at 13:57

    Hello,

    Please follow this article – https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 13, 2020 at 18:28

    I did this but apparently in the “plugin installer” the updates are not present although they are in the dashboard

    Avatar: John Holden
    John Holden
    Support staff
    September 14, 2020 at 05:05

    Hi,

    You can try update plugins via FTP https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards,
    Hung PD

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 14, 2020 at 07:20

    i performed this but it doesn’t work …

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 14, 2020 at 15:51

    Hello,

    Go to Plugins > disable and remove the mentioned plugins. After that go to XStore > Plugin Installer > install them again and you’ll get the updated versions of plugins.

    Regards

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 14, 2020 at 16:14

    praise be to Allah, this worked for page editor but not for “quform”, apparently there is a problem

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 14, 2020 at 16:42

    Hello,

    Try again the same.

    Regards

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 15, 2020 at 12:55

    Ok praise be to Allah, problem solved, thank you very much for your help anyway.

    Otherwise I have another problem please: I cannot change the border to “hover” rows on the home page, could you give me some information?

    Thanks in advance

    I can’t seem to send you a screenshot but if you look for example just below the slider on the homepage you will understand 🙂

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 15, 2020 at 16:12

    Hello,

    That border is added by custom CSS. Do you want to change the color or what?
    You can make screenshots using the Lightshot screenshot free tool.

    Regards

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 15, 2020 at 19:22

    yes, change the color of the “border hover” but I can’t find it in the css

    your screenshot program does not work for me

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 16, 2020 at 11:06

    Hello,

    Edit the Page custom CSS http://prntscr.com/ui783n
    And find

    .green-hover-border:hover {
            border-color: #DF9148 !important;
        }

    Regards

    Avatar: abdouAllah
    abdouAllâh
    Participant
    September 16, 2020 at 14:31

    un grand merci, bonne journée

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