Issue when updating WPBakery - by Richard Friend

This topic has 2 replies, 2 voices, and was last updated 3 years, 6 months ago ago by Olga Barlow

  • Avatar: Richard_Friend
    Richard Friend
    Participant
    September 6, 2020 at 20:39

    Hi, I have updated WP Bakery as a result of the latest wordpress update issues. SInce i Have updated the plugin I have an error “Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.” and when I try to view the design options it states that I don’t have access to this page. From some research it seems that this may be due to the theme author restricting access to this page due to conflicts. PLease advise how I fix this

    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 7, 2020 at 10:30

    Hello,

    Enable the default WP theme (Appearance > Themes > install and activate Storefront theme or any other default theme). After that go to WPBakery design options and update them. Once you update options then switch back to WooPress theme.

    Regards

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