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Problems in creating and using static blocks

This topic has 13 replies, 2 voices, and was last updated 3 years, 7 months ago ago by Olga Barlow

Andrew A.

Participant

September 14, 2020 at 01:57

Hello, I have made several attempts to create new static blocks, I have problems. I have enabled both DIVI and WPBackery. With Backery I can’t create anything, if I set a color for the border it doesn’t save the settings and doesn’t change anything.
With DIVI I can create it, but when I load it from the widget page in “Footer” and “Footer Copyright” only the borderless text appears, and in Footer copyright it is also decentralized. Why is this happening, is it not possible to use visual editor colors and effects to create static blocks?

Static block created with DIVI:
https://prntscr.com/ugqhan

How it looks when I add it via widget to the “Footer” and “Footer Copyright”
https://prntscr.com/ugqi6h

#251306 Copied Theme version: 4.3.2 WooCommerce version: 4.5.1

12 Answers

Olga Barlow

Support staff

September 14, 2020 at 15:03

Hello,

You can use the WPBakery for the Static Blocks, you just need to enable it in WPBakery > Role Manager > http://prntscr.com/uh2lg5 If you can’t save changes it mean that you have some js error. So, provide us with WP Dashboard and FTP access to check and help you.

If you use DIVI and don’t see bg changes it’s because DIVI does not call the necessary scripts for the block if it’s not in the page content but out of it (in footer). In this case you need additionally force call of the necessary scripts using child theme. DIVI builder author should be able to help you with the necessary code for the force calling.

Regards

#251350 Copied

Andrew A.

Participant

September 14, 2020 at 18:41

Hello, I had already enabled WPBakery for static blocks, but if I make some changes like setting a border and a color for the border it doesn’t save them and doesn’t make the changes.
I will also ask for assistance for DIVI. I past of data for access. Could these issues be caused by the iThemes Security security plugin?

Thank you!

Please contact administrator
for this information.

#251381 Copied

Andrew A.

Participant

September 15, 2020 at 00:51

Hello, I made other attempts, I also tried to paste the static block code into an html widget, the result don’t change is displayed in the same way. I tried to disable the iThemes Security plugin and the result doesn’t change. I also contacted the Divi customer service, they advised me to use a plugin that generates short code for all DIVI modules and also for layouts, sections, etc. that I can create with DIVI, I tried a free plugin and it didn’t work (the plugin doesn’t work, it doesn’t add shortcodes). I have the names of two other paid plugins for short code that I could try, but it seems strange to me that with your theme you can not add sections processed through widgets, it would be a big limitation.
Shouldn’t the theme section for static blocks work like the short code plugins they recommended to me? I await your response before buying the plugin and trying it out.

#251389 Copied

Olga Barlow

Support staff

September 15, 2020 at 11:37

Hello,

I have added the text and borders using WPBakery http://prntscr.com/uhkxy3 and it works ok http://prntscr.com/uhkymk
So, what exactly does not work? Could you, please, provide screenshot of the WPBakery settings that do not work for you?

Regards

#251426 Copied

Andrew A.

Participant

September 15, 2020 at 18:05

Hello, with Backery I couldn’t save the settings of: border, color, etc., but I had worked on the frontend. When I saw your screenshots I tried to do the same thing from the backend and it worked, I tried changing the border color first and then the background color, and the settings were saved.
However, some problems remain, as you can see in the screenshot below, if I recall the static block with the widget in the “footer copyright” position it appears restricted and decentrate. If I use a static block created with DIVI it only displays the text without colors and effects.

https://prntscr.com/uhsxwy

#251486 Copied

Andrew A.

Participant

September 15, 2020 at 20:57

Hello, I also bought a plugin to generate shortcodes for DIVI, but even in this way only text appears without color, effects, etc., which are part of the section / static block I had created. What cause this? Does it depend on the theme?What do I need to do to solve this problem?

#251502 Copied

Olga Barlow

Support staff

September 16, 2020 at 16:40

Hello,

“footer copyright” widget area takes 50% of the footer width. If you want to show the copyrights full width then add the widget to Footer widget area.
We are not developers of the DIVI builder, so can’t help you with this. Contact plugin author.

Regards

#251600 Copied

Andrew A.

Participant

September 16, 2020 at 19:33

Hello, I understand. Thank you!

I’ll be using Backery

However I have now discovered that the problem with DIVI only shows up on some pages.

The object is displayed correctly in: shop and product pages

It is not displayed correctly in: home, post, blog and pages

https://prntscr.com/uih5nf

#251619 Copied

Andrew A.

Participant

September 17, 2020 at 02:43

Hello, is there a way to eliminate the white space between the two static blocks so that they are joined together?

https://prntscr.com/uimje9

Please contact administrator
for this information.

#251630 Copied
Olga Barlow

Support staff

September 17, 2020 at 13:47
Hello,

It is not displayed correctly in: home, post, blog and pages

Yes, because DIVI does not call the necessary scripts on these pages.

Add the following custom to Theme Options > Custom CSS to remove the space
```
p:empty {
    margin-bottom: 0;
} 
```
Regards
#251706 Copied
Andrew A.

Participant

September 17, 2020 at 15:21

Hello, thank you. Now the blocks are joined.

I didn’t create them with DIVI but with Bakery, I’m using Bakery

Thank you

Regards

#251717 Copied

Olga Barlow

Support staff

September 17, 2020 at 16:10

Hello,

Ok. You are welcome.

Regards

#251729 Copied
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