Registration page is completely blank - by Andrew A.

This topic has 10 replies, 3 voices, and was last updated 3 years, 6 months ago ago by Rose Tyler

  • Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    September 12, 2020 at 19:34

    Hello, my “registration” page is completely blank, I think it’s not normal.
    How can I fix it?

    Please, contact administrator
    for this information.
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 13, 2020 at 09:01
    Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    September 13, 2020 at 23:13

    Hello, thank you for your reply.
    I read the article, I enabled “Anyone can register” and in “New User Default Role”, I selected “Customer”. After I went to “Pages”, I looked for the “Registration” page, I clicked on “QUICK EDIT”, the settings were already those indicated in the article, I saved “update”. The page now gives error 404. Maybe it needs to be regenerated? How you do it? What should I do?

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 14, 2020 at 14:58

    Hello,

    Provide us with WP Dashboard access to your site to check the issue in detail, please.

    Regards

    Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    September 14, 2020 at 18:59

    Hello, I have shared the login details.

    Thank you

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 15, 2020 at 11:30

    Hello,

    The register page uses the Registration page template and it’s not blank http://prntscr.com/uhktqt If you want to add any custom text next to the registration form you can add that text to page content.

    Regards

    Regards

    Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    September 15, 2020 at 17:13

    Hello, thank you. I think I understand, I was displaying this page first as a blank page, then with 404 error because I was logged in. If I log out I can see it.
    I would like to center the registration form, place it in the center of the page. Is there any way to do it?

    https://prntscr.com/uhrwdy

    I tried to edit the page that appears to be empty, there is no code or text, so the form is imported from some source. If I understand what you have written I can add here some text that will be displayed on the same page next to the ok module, but I did not understand how I can position the module in the center of the page.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2020 at 07:46

    Hello,

    Add this code in Theme Options > Theme Custom CSS:

    .page-template-et-registration .page-content .span6 {
        margin: auto !important;
        float: none;
    }

    Regards

    Avatar: Andrea_Aiuppa
    Andrew A.
    Participant
    September 16, 2020 at 13:23

    Hello, thank you. I added the code in “Global Custom CSS”:

    https://prntscr.com/ui9saa

    The form is now centered. Perfect!

    https://prntscr.com/ui9t4h

    Will this change remain active even after updating the theme? I am not using a child theme.

    Thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 16, 2020 at 13:57

    Hello,

    Yes, all will be fine after the theme update.

    Regards

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